As a member of the Child Safety Learning Support team within the Office of Chief Practitioner, the Senior Learning Advisor provides mentoring, advice and learning and development support to newly appointed Child Safety Officers (CSOs) for their first year. Senior Learning Advisors coordinate the induction of newly appointed CSOs into the CSO learning and development program (the program) and continue to monitor and support CSOs across their first year in the role.
Please refer to Role Profile for further details.
Location in Brisbane CBD can also be negotiated
The Senior Learning Advisor key responsibilities are:
- Assist allocated CSOs to establish learning and development goals, monitor CSOs' progress during the program, identify and respond in a timely way to issues impacting the CSOs successful progression through their learning development, providing timely feedback and support as required. In partnership with the CSO, Senior Team Leader and other relevant staff, the Senior Learning Advisors will coordinate and support the CSOs through assessment and evaluation requirements related to their performance development agreement.
- Establish formal mentoring relationships with allocated CSOs and provide regular scheduled individual support to coordinate, deliver and monitor learning and development activities within the program requirements. Provide constructive, regular feedback, explore challenges and complexity with respect and curiosity, recognise and celebrate achievements and give timely recognition for effort, achievements and outcomes.
- Contribute to the development and delivery of a range of group learning processes, informed by contemporary learning strategies and technologies, designed to create a safe and collaborative learning environment where CSOs are able to progress their individual learning goals, deepen their practice and role capability and develop and expand their professional and peer networks.
- Draw on professional practice experience and networks to deliver support to build CSOs capability and confidence across all relevant and intersecting aspects of their role and assist CSOs to translate knowledge and skills to applied frontline child protection practice.
- Partner with Cultural Practice Advisors, Aboriginal and Torres Strait Islander Practice Leaders, other Aboriginal and Torres Strait Islander staff, Community Controlled Organisations and stakeholders to support CSOs to develop their cultural capability, integrate this into their practice and review and reflect on their cultural capability regularly.
- Provide information and resources to CSOs in relation to their role-specific capability development and practice, in accordance with legislation, policy, procedures and practice guidelines.
- Collate and interpret learning and performance data and liaise proactively with People and Culture with relevant learnings, particularly in relation to retaining staff.
- Participate and contribute productively as a member of the team to culturally-led, inclusive, collaborative and responsive working relationships within the team and with key partners and stakeholders. Communicate respectfully and promote a safe environment and ethos for learning and professional growth.
- Actively contribute to continuous quality improvement and demonstrate commitment to excellence through ensuring consistent high quality learning support for CSOs, and actively pursue feedback about individual and program performance and impact. Demonstrate and model a commitment to continuous reflection and professional development supporting quality practice and life-long learning.
- Maintain high quality records and documentation, updating, monitoring and reviewing completions and participation for learning and development activities. Collect and analyse feedback and relevant data and contribute to regular reporting on activities and deliverables for the CSO learning and development program.
- Manage competing demands while delivering consistently high quality support for CSOs engaged with the program, including an ability to manage priorities, respond and adapt to changes in requirements.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
1 x permanent part-time position available (36.25 hours p/fortnight ( FTE - 0.5)
Documents
Before applying for this vacancy please ensure you read the documents below.