As Manager, Freeman House, you will provide strategic and operational leadership across the service, leading a multidisciplinary team and ensuring the delivery of evidence-based, recovery-oriented programs that support positive outcomes for the people we serve.

Reporting to the Regional Manager, Health Services, you will be responsible for the overall leadership, performance and day-to-day operations of Freeman House. You will play a key role in driving service excellence, strengthening clinical governance and continuous improvement, developing strong community partnerships and ensuring the service meets relevant quality, accreditation and regulatory requirements.

• Providing strategic and operational leadership for Freeman House
• Leading, supporting and developing a multidisciplinary team
• Ensuring the delivery of high-quality, evidence-based, person-centred and recovery-oriented care
• Overseeing residential AOD rehabilitation, therapeutic and group programs, health programs and inclusion activities
• Supporting effective intake, assessment, care planning, risk management and monitoring of client outcomes
• Implementing the Society's AOD Model of Care and Client-centred Service Delivery Model
• Driving clinical governance, continuous quality improvement and accreditation compliance
• Building strong partnerships across health, mental health, housing, legal, employment, training and community services
• Overseeing service data collection, reporting and outcome measurement
• Managing site operations, including rosters, staffing, facilities, food services, safety and maintenance
• Leading workforce planning, recruitment, onboarding and staff development
• Managing budgets and resources within delegated authority

• A minimum of five years' demonstrated experience in an equivalent health, AOD or community services leadership role, or a relevant tertiary qualification in Social Work, Social Science, Community Welfare, Nursing, Allied Health or a related discipline
• Demonstrated experience in operational management and people leadership
• A proven ability to lead, motivate and develop effective multidisciplinary teams
• Knowledge and experience in AOD treatment, mental health, assessment and evidence-based interventions
• Experience overseeing intake, referral, case management and care planning for people with complex and high-level needs
• A strong understanding of clinical governance, continuous quality improvement, accreditation and risk management
• Excellent communication, interpersonal, analytical, negotiation and conflict resolution skills
• Sound knowledge of WHS obligations
• Experience using data collection, reporting and health information systems