Lead Better Care Coordination. Improve Patient Access. Make a Difference.

Remuneration:$64.70 - $66.83 per hour + Superannuation + Salary packaging

Employment Type: Temporary Part Time until August 2027

Position Classification:Clinical Nurse Specialist Grade 2

Hours Per Week:16 hours per week

Location:John Hunter Hospital

Requisition ID: REQ698408

Application close date: Sunday 1st of November 2026

This is a temporary part-time, job-share opportunity for 16 hours per week, supporting clinics on Thursday and Friday.

Help patients access the right care, at the right time

Are you an experienced Registered Nurse with a passion for care coordination, service improvement and enhancing the patient experience?

Join our Clinical Care Coordinator team at John Hunter Hospital, supporting Medical and Interventional Outpatient Services, General Surgery and Colorectal. In this role, you’ll play a key part in improving patient access, streamlining outpatient pathways and ensuring patients receive timely, appropriate and coordinated care.

How you'll make an impact

Working closely with your job-share colleague and the wider Clinical Care Coordinator team, you’ll help improve patient access, streamline outpatient services and ensure coordinated, high-quality care. You will:

• Coordinate referrals, appointments and waitlists to improve patient access.
• Review data and processes to enhance outpatient services.
• Manage clinical enquiries and escalate patient concerns appropriately.
• Provide clinical support to nursing teams and the Nurse Unit Manager.
• Collaborate with clinicians and stakeholders to ensure continuity of care.
• Strengthen coordination between primary and acute healthcare services.
• Promote best practice and uphold NSW Health outpatient principles.

Working alongside clinicians and healthcare teams, you’ll use your clinical expertise and organisational skills to streamline referrals, improve patient access and strengthen continuity of care across outpatient services.

What you'll bring to the team

We’re seeking a proactive Registered Nurse with strong organisational skills and a passion for improving patient access and care coordination.

You’ll bring:

• Current AHPRA registration, with relevant post-registration qualifications and clinical experience as required for the role.
• Excellent communication skills and the ability to build strong stakeholder relationships.
• Strong organisation, time management and forward-planning skills.
• Sound clinical judgement and the ability to manage enquiries and escalate patient concerns.
• A commitment to service improvement, efficient outpatient pathways and timely patient access.
• A collaborative approach and the ability to work effectively within a job-share and multidisciplinary team.

Your initiative, clinical expertise and commitment to coordinated care will help deliver a better patient experience.

Join a Collaborative Team

You’ll join an established team of Clinical Care Coordinators who work collaboratively to support outpatient services and improve patient outcomes. Working alongside your job-share colleague and other coordinators, you’ll contribute to a coordinated and consistent approach to service delivery.

Additional benefits:

• 4 weeks annual leave (pro-rata for part time employees)
• Additional Days Off (ADOs) each month for eligible full-time employees.
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) providing confidential support for staff and their immediate family members.
• Ongoing education and professional development opportunities.

Bring your clinical expertise and coordination skills to John Hunter Hospital and help deliver better access, better experiences and better outcomes for our patients.

Need more information?

Click here for the Position Description

Find out more about applying for this position. For role related queries or questions contact Joseph Turner on [email protected]

Additional information:

• Hunter New England Health is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.
• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.

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