• Greet and interview potential donors to understand eligibility and suitability to donate
• Create a positive donor experience
• Complete routine blood pressure and haemoglobin tests
• Set up machines and collection equipment
• Safely insert and remove needles to collect whole blood, plasma and platelets
• Monitor donors post-donation
• Assist donors with rebooking their next donation
• Work collaboratively to achieve collection targets

Requirements

• Proven customer-facing experience
• Passion for delivering an exceptional donor experience
• Comfortable with needles and blood/biological materials
• Ability to occasionally lift between 9-22.7 kg
• Ability to frequently stand, walk and bend to set up and pack down machines and blood products
• Flexibility to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts
• Ability to work collaboratively to achieve collection targets
• No previous blood collection experience required; full training provided

Core Competencies

Demonstrates strong customer-facing skills and a passion for delivering an exceptional donor experience while ensuring safety and comfort during blood collection procedures. Capable of working collaboratively to meet collection targets and adapt to varied shifts.

Highest-signal resume keywords

• Customer-Facing Experience
• Blood Collection Procedures
• Donor Experience Enhancement
• Collaboration to Achieve Targets
• Flexibility in Shift Work

ATS Optimization Keywords Hard Skills

• Blood Pressure Testing
• Haemoglobin Testing
• Needle Insertion and Removal
• Machine Setup and Pack Down
• Lifting Between 9-22.7 Kg

Soft Skills

• Positive Attitude
• Empathy
• Communication Skills

Industry Keywords

• Blood Donation
• Donor Monitoring
• Biological Materials
• Collection Equipment