• Full time Permanent 9am-5pm Croydon


• We value experience in child protection or family services


• Predictable hours. Structured support. Meaningful work

About Us

At Anglicare Victoria, we work alongside children, young people and families to help build safer, stronger futures. Our work is guided by three pillars Prevent, Protect, Empower and grounded in compassion, courage and commitment.

The Orange Door is central to this work, bringing together specialist family violence and child and family services into one integrated entry point for support.

About the Role

As a Practitioner within The Orange Door, you will work in an Intake, Assessment and Brief Intervention capacity as part of an integrated team.

This is primarily a phone-based role, where your practice skills are applied through conversation, risk assessment and planning.

One call may involve supporting a victim survivor of family violence.
The next may focus on the safety and wellbeing of a child experiencing abuse, neglect or instability.

The work is diverse, complex and often time critical. It requires emotional agility, sound judgement and the ability to assess risk while remaining calm and compassionate.

You will work collaboratively within the integrated model, contributing to shared risk assessment, case planning and coordinated responses across child wellbeing and family violence streams.

Make your mark:

• You could bring your experience in child protection, child and family services, or family violence.


• Have confidence navigating legislative and policy frameworks to inform risk assessment and planning.


• With a strong understanding of the social context of child abuse and neglect.


• You will be conducting risk and needs assessments and developing safety plans.


• Ability to actively engage vulnerable children, young people and families.


• Your commitment to trauma-informed and culturally responsive practice.


• A commitment to working with victim survivors and adults using family violence.


• With collaborative practice skills within multidisciplinary environments.

Make it work:

• A salary starting at around $105,557 plus super plus salary packaging (Level 5 SCHADS)


• Negotiable dependent upon your years of experience or current SCHCADS level.


• Position will be based at Croydon.


• 9am-5pm hours offering predictability in a complex sector.


• You will be supported by Practice Leaders, Team Leaders and Senior Practitioners. Risk is shared. Practice is reflective. You are not working in isolation.


• We take staff wellbeing seriously, offering: Well Worth It! wellbeing program. Fitness Passport. EIP and EAP and discounted health insurance.


• Dedicated Learning and Development support at The Orange Door, through Family Safety Victoria and by Anglicare Victoria.


• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

"I feel really supported probably the most supported I've ever felt in a workplace. This job can be difficult, so if you're supported, that's half the battle."

Mandatory Minimum Qualifications

Bachelor's Degrees, Graduate Certificates, and Master's Degrees are required to work at The Orange Door. If you hold a Diploma, then you will need to complete further study and complete a higher level of education within the next 10 years.

The list of qualifications accepted is extensive. Please call or email if you are unsure whether your qualification meets the MMQ.

Make a move:

You can download the full position description here: Practitioner - The Orange Door PD TOD E AW5 052023 V1.1 (11).pdf

To discuss the role in more detail or ask questions please reach out to Angela Morris via email at

The closing date for applications is Sunday 8th November however we will review applications as they come in so please do not delay your application.

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.

Anglicare Victoria, Croydon, Australia, is seeking a Practitioner for The Orange Door. This phone-based role focuses on intake, assessment and brief intervention within an integrated team, handling risk assessments and planning to support victims and children.

The role requires trauma-informed, culturally responsive practice and collaborative work across child wellbeing and family violence streams, with predictable hours and supportive supervision.

Anglicare Victoria is seeking an LGBTIQA+ Family Therapist to work across the Loddon and Mallee region. This full-time role provides counselling and familial supports to LGBTIQA+ individuals and networks, with secondary consultation to allied services.

A strong understanding of LGBTIQA+ issues and related policies is essential. The position offers SCHADS level 6 salary, flexible work options, and regular travel across Bendigo, Kyneton, Echuca, Swan Hill or Mildura.

• Full time or part time position permanent SCHADS Level 7.2
• Lead a team that helps people break the cycle between substance use and offending
• Clinical leadership. Practice development. Meaningful impact.

Your new role:

Anglicare Victoria is launching a new statewide Alcohol and Other Drugs (AOD) service across Victoria's therapeutic court programs, supporting participants through the Court Integrated Services Program (CISP), Assessment and Referral Court (ARC) and Drug Court pathways.

We are seeking Team Leaders to support the implementation and ongoing delivery of this innovative service model. You will support clinicians working across Drug Court, ARC and CISP programs, ensuring they have the guidance, supervision and support needed to provide effective, evidence-informed interventions.

Working closely with the Program Manager, court partners and internal stakeholders, you will help establish a strong practice culture built on:

• Trauma-informed approaches.
• Recovery-oriented practice.
• Harm minimisation principles.
• Therapeutic justice.
• Collaboration and continuous improvement.

Make Your Mark Provide clinical leadership and support

• Provide day-to-day leadership, coaching and supervision to AOD clinicians.
• Support reflective practice and professional decision-making.
• Promote evidence-informed approaches to assessment, counselling and treatment planning.
• Assist clinicians to navigate complex presentations including substance use, dual diagnosis, trauma and social disadvantage.

Build confidence in a new service

• Support the implementation of a new statewide AOD model.
• Help establish consistent practices, processes and ways of working.
• Identify opportunities for improvement and contribute to service development.

Support strong partnerships

• Work collaboratively with the Program Manager, court teams, justice partners and community services.
• Encourage effective communication and coordination across multidisciplinary environments.
• Support clinicians engaging with courts, referrals pathways and external providers.

Develop a positive team culture

• Create a supportive environment where clinicians feel trusted, valued and connected.
• Encourage innovation, curiosity and continuous learning.
• Support practitioners to balance accountability with person-centred therapeutic practice.

About You

You are an experienced AOD professional who enjoys supporting others and believes great outcomes come from great practice environments.

You will bring:

• Demonstrated experience delivering AOD interventions including assessment, counselling, psychoeducation and treatment planning.
• Experience providing clinical guidance, mentoring or informal leadership to practitioners.
• Strong understanding of substance use, dual diagnosis, trauma-informed practice and recovery approaches.
• Confidence working with complexity and supporting staff through challenging situations.
• Strong communication and relationship-building skills.
• The ability to work collaboratively across multiple services and systems.

Court experience is not essential. We are looking for someone who understands therapeutic practice, enjoys working with complexity and is motivated by the opportunity to build something new.

Qualifications

Essential:

• Relevant tertiary qualification in Social Work, Psychology, Counselling, AOD, Community Services or related discipline.
• Cert IV AOD or demonstrated AOD competencies.
• Experience providing alcohol and other drug assessment, counselling or treatment services.

Desirable:

• Leadership, supervision or practice development experience.
• Experience within justice, forensic, health or community service environments.

What makes this such a great role for you?

• Based at an office in Werribee.
• We have flexibility with this role to offer part time or full time hours, 0.8, 0.9 or 1.0, please let us know your preference in your cover letter
• You get access to salary packaging which decreases the tax you pay so you get even more of your salary in your back pocket.
• SCHADS level 7.2 starting at $127,372 + super.
• Start dates November/December 2026.
• Full induction to help set you up for success.
• Access to discounted health insurance, Fitness Passport, free Employee Assistance, Salary Packaging and a range of other employment benefits supporting your physical and mental health.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say- "There's a kindness in the way the organisation deals with its people. It still feels like a smaller agency, with that sense that it has amazing influence, which is led from the top, but then there's this respect between the regions as well. It's like it's family, but it's so influential in the industry as well." Information session:

We understand that you might want to learn more about this program, so we are running an information session on Tuesday 20th October at 7pm

The link to the session can be seen below, copy the link and register for the session prior to the date, we look forward to seeing many of you there!

7pm Tuesday 20th October-

You can download the position description here: Team Leader PD AOD TL AW7 022025 V1.2.pdf

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability

• Full time or part time position permanent SCHADS Level 7.2
• Lead a team that helps people break the cycle between substance use and offending
• Clinical leadership. Practice development. Meaningful impact.

Your new role:

Anglicare Victoria is launching a new statewide Alcohol and Other Drugs (AOD) service across Victoria's therapeutic court programs, supporting participants through the Court Integrated Services Program (CISP), Assessment and Referral Court (ARC) and Drug Court pathways.

We are seeking Team Leaders to support the implementation and ongoing delivery of this innovative service model. You will support clinicians working across Drug Court, ARC and CISP programs, ensuring they have the guidance, supervision and support needed to provide effective, evidence-informed interventions.

Working closely with the Program Manager, court partners and internal stakeholders, you will help establish a strong practice culture built on:

• Trauma-informed approaches.
• Recovery-oriented practice.
• Harm minimisation principles.
• Therapeutic justice.
• Collaboration and continuous improvement.

Make Your Mark Provide clinical leadership and support

• Provide day-to-day leadership, coaching and supervision to AOD clinicians.
• Support reflective practice and professional decision-making.
• Promote evidence-informed approaches to assessment, counselling and treatment planning.
• Assist clinicians to navigate complex presentations including substance use, dual diagnosis, trauma and social disadvantage.

Build confidence in a new service

• Support the implementation of a new statewide AOD model.
• Help establish consistent practices, processes and ways of working.
• Identify opportunities for improvement and contribute to service development.

Support strong partnerships

• Work collaboratively with the Program Manager, court teams, justice partners and community services.
• Encourage effective communication and coordination across multidisciplinary environments.
• Support clinicians engaging with courts, referrals pathways and external providers.

Develop a positive team culture

• Create a supportive environment where clinicians feel trusted, valued and connected.
• Encourage innovation, curiosity and continuous learning.
• Support practitioners to balance accountability with person-centred therapeutic practice.

About You

You are an experienced AOD professional who enjoys supporting others and believes great outcomes come from great practice environments.

You will bring:

• Demonstrated experience delivering AOD interventions including assessment, counselling, psychoeducation and treatment planning.
• Experience providing clinical guidance, mentoring or informal leadership to practitioners.
• Strong understanding of substance use, dual diagnosis, trauma-informed practice and recovery approaches.
• Confidence working with complexity and supporting staff through challenging situations.
• Strong communication and relationship-building skills.
• The ability to work collaboratively across multiple services and systems.

Court experience is not essential. We are looking for someone who understands therapeutic practice, enjoys working with complexity and is motivated by the opportunity to build something new.

Qualifications

Essential:

• Relevant tertiary qualification in Social Work, Psychology, Counselling, AOD, Community Services or related discipline.
• Cert IV AOD or demonstrated AOD competencies.
• Experience providing alcohol and other drug assessment, counselling or treatment services.

Desirable:

• Leadership, supervision or practice development experience.
• Experience within justice, forensic, health or community service environments.

What makes this such a great role for you?

• Based at an office in Werribee.
• We have flexibility with this role to offer part time or full time hours, 0.8, 0.9 or 1.0, please let us know your preference in your cover letter
• You get access to salary packaging which decreases the tax you pay so you get even more of your salary in your back pocket.
• SCHADS level 7.2 starting at $127,372 + super.
• Start dates November/December 2026.
• Full induction to help set you up for success.
• Access to discounted health insurance, Fitness Passport, free Employee Assistance, Salary Packaging and a range of other employment benefits supporting your physical and mental health.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say- "There's a kindness in the way the organisation deals with its people. It still feels like a smaller agency, with that sense that it has amazing influence, which is led from the top, but then there's this respect between the regions as well. It's like it's family, but it's so influential in the industry as well." Information session:

We understand that you might want to learn more about this program, so we are running an information session on Tuesday 20th October at 7pm

The link to the session can be seen below, copy the link and register for the session prior to the date, we look forward to seeing many of you there!

7pm Tuesday 20th October-

You can download the position description here: Team Leader PD AOD TL AW7 022025 V1.2.pdf

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability