Bolton Clarke Group is seeking a Care Manager in the Greater Western Sydney area to oversee clinical governance, staff management, AN-ACC, and resident care. The role requires leadership of RNs and PCWs to deliver high-quality aged care services, including development and evaluation of care plans and comprehensive assessments.

You will ensure compliance with aged care standards and participate in audits, continuous improvement, and staff training.

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

As the Care Manager, your responsibilities will expand across clinical governance, staff management, change management, AN-ACC and resident care. Your duties will include, but are not limited to:

• Commitment to ensuring the delivery of high quality and personalised care to all resident
• Knowledge of the aged care sector, standards
• Sound understanding of processes needed to respond to clinical and quality audits using the principles of continuous improvement.
• Developing, monitoring and implementing nurse care plans + assessing, planning and evaluating existing care plans
• Performing comprehensive assessments and investigating issues and incidents
• Participating in and ensuring all compliance is adhered to in accordance with aged care standards and Bolton Clarke policies and procedures.
• Actively supervising, training, and mentoring all RNs and PCWs

The successful candidate must meet the following criteria:

• Current Nursing Registration with AHPRA
• Experience within Aged Care Sector as a Senior Registered Nurse or Clinical Nurse Leader (desirable)
• Infection Prevention and Control Qualification (desirable)
• Demonstrated working knowledge of current aged care standards, accreditation and auditing processes, and AN-ACC
• Personal and professional commitment to delivering high quality care, the development of yourself and your staff, and the overall continuous improvement of the home
• Solid leadership skills along with excellent communication and interpersonal skills
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

Located in Greater Western Sydney, Pendle Hill provides high-quality aged care in a friendly, secure and comfortable residential environment.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

This is a permanent full-time opportunity in a newly created senior leadership position within Bolton Clarke's Customer & Transformation team. As Head of Assisted Channels, you will define and deliver the enterprise Assisted Channel Strategy and transformation roadmap, improving customer access, customer experience, channel effectiveness and organisational performance across Bolton Clarke.

You will provide enterprise leadership across Bolton Clarke's assisted channel ecosystem, including phone, email, enquiry management, intake, referral pathways, routing and triage, knowledge management, quality standards, channel governance and customer contact technology.

• Lead the development and delivery of Bolton Clarke's Assisted Channel Strategy and Roadmap.

• Define the target operating model for assisted channels, ensuring clear ownership, accountability and governance.

• Drive channel simplification, standardisation and optimisation across Residential Aged Care, Retirement Living and Home and Community Services.

• Partner with Digital, Technology and operational leaders to improve the balance between assisted and self-service channels.

• Establish enterprise standards for performance, quality assurance, knowledge management and customer experience across assisted channels.

• Use customer feedback, complaints, Voice of Customer insights and operational data to identify risks, trends and continuous improvement opportunities.

• Tertiary qualifications in Business, Management, Customer, Brand, Marketing or a related discipline.

• Senior leadership experience in customer operations, contact centres or customer service organisations.

• Demonstrated experience leading large-scale customer service transformation and operational improvement initiatives.

• Strong understanding of customer experience, service operations, digital channel integration and assisted channel technology.

• Experience establishing governance, performance management, quality assurance and knowledge management frameworks.

• A highly collaborative leadership style, with the ability to influence, partner and deliver outcomes across complex stakeholder groups.

• Excellent work/life balance with shifts that suit your personal needs

• A caring team environment with strong clinical and allied health support

• Career progression and development opportunities

• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free

• Private health insurance and gym discounts

• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Troy Groves ()

• Customer Experience

• Customer Operations

• Contact Centre Leadership

• Channel Strategy

• Service Transformation

• Digital Transformation

• Assisted Channels

• Stakeholder Management

• Operational Improvement

• Quality Assurance

• Knowledge Management

• Customer Journey Improvement

Bolton Clarke is seeking a Retirement Village Manager for Moreton Shores Village to lead daily operations, ensure compliance with the Retirement Villages Act, and drive high resident satisfaction through coordinated social activities.

The role involves budgeting, reporting, and working with the sales team to achieve occupancy targets while ensuring smooth resident entry/exit processes and adherence to policies.

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

This is a permanent full-time opportunity in a newly created senior leadership position within Bolton Clarke's Customer & Transformation team. As Head of Assisted Channels, you will define and deliver the enterprise Assisted Channel Strategy and transformation roadmap, improving customer access, customer experience, channel effectiveness and organisational performance across Bolton Clarke. You will provide enterprise leadership across Bolton Clarke's assisted channel ecosystem, including phone, email, enquiry management, intake, referral pathways, routing and triage, knowledge management, quality standards, channel governance and customer contact technology.

• Lead the development and delivery of Bolton Clarke's Assisted Channel Strategy and Roadmap.
• Define the target operating model for assisted channels, ensuring clear ownership, accountability and governance.
• Drive channel simplification, standardisation and optimisation across Residential Aged Care, Retirement Living and Home and Community Services.
• Partner with Digital, Technology and operational leaders to improve the balance between assisted and self-service channels.
• Establish enterprise standards for performance, quality assurance, knowledge management and customer experience across assisted channels.
• Use customer feedback, complaints, Voice of Customer insights and operational data to identify risks, trends and continuous improvement opportunities.

To be successful in this role, our preferred candidate will bring senior leadership experience across customer operations, contact centres, customer service transformation or enterprise channel environments. You will be a strategic, collaborative and commercially minded leader who can influence senior stakeholders and drive enterprise-wide change.

• Tertiary qualifications in Business, Management, Customer, Brand, Marketing or a related discipline.
• Senior leadership experience in customer operations, contact centres or customer service organisations.
• Demonstrated experience leading large-scale customer service transformation and operational improvement initiatives.
• Strong understanding of customer experience, service operations, digital channel integration and assisted channel technology.
• Experience establishing governance, performance management, quality assurance and knowledge management frameworks.
• A highly collaborative leadership style, with the ability to influence, partner and deliver outcomes across complex stakeholder groups.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Troy Groves ()

We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.

Bolton Clarke Group invites an Asset Auditor to drive portfolio-wide improvement across aged care and retirement communities. You will travel to sites, auditing assets, standardising data, and ensuring maintenance and lifecycle plans align with compliance targets.

You will leverage CMMS platforms, document findings, and make recommendations to optimise asset health and long-term capital renewal strategies across our national footprint.

Bolton Clarke is seeking a Care Manager at Pendle Hill, Greater Western Sydney. You will lead clinical governance, staff management, and resident care, with a focus on AN-ACC and quality improvement.

The successful candidate will hold current Nursing Registration with AHPRA and bring leadership experience in aged care, with a commitment to staff development and high-quality resident outcomes. You will work within Bolton Clarke's not-for-profit framework, enjoying excellent work-life balance and

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

As the Care Manager, your responsibilities will expand across clinical governance, staff management, change management, AN-ACC and resident care. Your duties will include, but are not limited to:

• Commitment to ensuring the delivery of high quality and personalised care to all resident
• Knowledge of the aged care sector, standards
• Sound understanding of processes needed to respond to clinical and quality audits using the principles of continuous improvement.
• Developing, monitoring and implementing nurse care plans + assessing, planning and evaluating existing care plans
• Performing comprehensive assessments and investigating issues and incidents
• Participating in and ensuring all compliance is adhered to in accordance with aged care standards and Bolton Clarke policies and procedures.
• Actively supervising, training, and mentoring all RNs and PCWs

The successful candidate must meet the following criteria:

• Current Nursing Registration with AHPRA
• Experience within Aged Care Sector asa Senior Registered Nurse or Clinical Nurse Leader (desirable)
• Infection Prevention and Control Qualification (desirable)
• Demonstrated working knowledge of current aged care standards, accreditation and auditing processes, and AN-ACC
• Personal and professional commitment to delivering high quality care, the development of yourself and your staff, and the overall continuous improvement of the home
• Solid leadership skills along with excellent communication and interpersonal skills
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

Located in Greater Western Sydney, Pendle Hill provides high-quality aged care in a friendly, secure and comfortable residential environment.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Bolton Clarke Group in Townsville City is seeking a Personal Care Worker to provide high-quality support to residents. This role involves assisting with daily living functions and ensuring residents maintain their dignity and independence. Successful candidates should have a Certificate III in Individual Support & Ageing, experience in aged care is highly regarded. The position offers excellent work/life balance, career progression opportunities, and generous salary packaging.<img src="https://www.jobg8.com/Tracking.aspx?qhu%2fMFEnWC%2b2T7wTRSmhEQrWKqLiq7Dac" width="0" height="0" />

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

We're excited to offer an opportunity for a Full-Time Occupational Therapist to join our Bolton Clarke Home & Community team on Melbourne's South, supporting our aged care clients across Mornington and the Peninsula. If you're passionate about making a genuine difference in the life of our elderly clients then we'd love to hear from you. This role can be part-time (4 days per week) or full-time, with the flexibility, and the ability to work from home at times. You'll be supported by a friendly, experienced team and equipped with everything you need - including a laptop, smartphone, and access to our care systems.

Deliver high-quality home-based assessments and interventions focused on activities of daily living, mobility, and home safety, ensuring outcomes are client-centred and culturally safe. Coordinate integrated care by liaising with internal teams, external health providers, and key stakeholders to support seamless service delivery and follow-up. Educate clients and teams through health promotion, education sessions, and in-service training aligned with occupational therapy service provision. Maintain accurate clinical record sand ensure all documentation meets legal and professional standards, including confidentiality and compliance with organisational procedures. Participate in continuous improvement by engaging in quality initiatives, feedback loops, and service evaluations to enhance client outcomes.

The ideal candidate will possess exceptional communication, documentation and customer service skills, experience working as an Occupational Therapist in a community setting is highly desirable. Note: This role does not involve NDIS funding or processes.

• Bachelor's degree in occupational therapy or equivalent.
• Current Occupational Therapist Registration with AHPRA.
• Experience in Aged Care Occupational Therapy.
• Australian work Rights.
• Police Check (valid within the last 3 years).
• Own vehicle with comprehensive vehicle insurance.
• Australian Drivers' licence.
• Current First Aid & CPR certificate.

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

• Work with a dedicated and supportive clinical care team.
• Private Health Insurance discounts.
• $15,900 Salary packaging + $2,650 meal and entertainment allowance.
• Fleet vehicle available for work use.
• Reimbursement of $.99 per KM driven when using your own car Discount on selected car dealerships.
• Travel and Flight benefits.
• Laptop and phone provided.
• Gym and Wellbeing benefits.

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Meaghan Sutherland ()

Bolton Clarke is seeking an Occupational Therapist to provide comprehensive home-based assessments and treatment plans, improving health outcomes and service quality. You will deliver individual and group sessions, support carers, and contribute to quality improvement efforts within a not-for-profit care setting.

The role involves working with a diverse client group in Meadow Springs, Mandurah, WA, requiring strong communication, planning and clinical judgement, with opportunities for

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

As an Occupational Therapist, you will be providing comprehensive occupational therapy assessments and treatment plans to the customers and communities. You will be involved in quality improvement research and professional supervision activities to improve the quality of services, referrals, and health outcomes. You will also conduct individual and group therapy sessions to build strong relationships and provide empathetic support to customers.

Provides comprehensive occupational therapy assessments to identify strengths, challenges, and the functional impacts of customers at home and in the community and delivers home-based therapy services. Develops and executes customer-centered, strengths-based treatment plans. Maintains accurate record of treatment plans, and session notes following ethical guidelines and privacy regulations. Identifies and assesses manual handling tasks and develops risk control strategies, including evaluation of work postures and body mechanics. Recommends appropriate manual handling equipment. Utilises and applies evidence-based multidisciplinary practice and professional judgement to a complex and broad caseload to facilitate optimal and safe patient outcomes and customer flows.

To be successful in this role, our preferred candidate will have: Bachelor's degree required, Occupational Therapy, Healthcare, Nursing Science, Pharmacy is preferred. Any other healthcare-related discipline or commensurate work experience considered. Minimal experience as an Occupational Therapist is preferred. Australian Health Practitioner Regulation Agency (AHPRA) registration is preferred. Proficient in Occupational Therapy Assessment, Manual Handling Equipment, Discharge Planning, Treatment Planning and Quality Care Service Management skills. Excellent analytical thinking, customer experience, resilience, communication, and planning and prioritisation skills.

Meadow Springs is in the vibrant coastal city of Mandurah, approx. 4km from the town centre. Home to 87 Residents.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion. If you have any further queries, please contact Hayley Brooker () We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.

Bolton Clarke is seeking a qualified Occupational Therapist to support our Home & Community team in Melbourne's South, covering Mornington and the Peninsula. The role offers flexibility to be full-time or part-time (4 days/week) with work-from-home options and full IT support, including a laptop and smartphone.

You will deliver client-centred home-based assessments, coordinate inter-disciplinary care, educate clients and teams, and maintain compliant clinical records while upholding cultural

Bolton Clarke Group seeks a Registered Nurse for Home Care in Townsville, focusing on delivering client-centered care that aligns with Consumer Directed Care principles. Alongside your nursing expertise, you'll be engaging in assessments, health promotion activities, and ensuring compliance with relevant regulations.

This role offers flexible shifts for an excellent work/life balance, comprehensive support, and generous salary packaging options. Join a caring team in a stunning coastal community.

Bolton Clarke is seeking a senior commercial leader to drive strategy and performance across our national Home & Community Support division. You'll partner with operational, financial and workforce leaders to deliver sustainable commercial outcomes and exceptional customer experiences.

You will lead pricing governance, develop business cases, and identify growth opportunities while managing a high-performing team and influencing senior stakeholders across the organisation.

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.

Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Reporting to the Chief Operating Officer, Home & Community Support, you'll partner closely with operational, finance and workforce leaders to deliver commercial outcomes that support both organisational performance and exceptional customer experiences.

• Leading the commercial strategy across our national Home & Community Support division
• Driving improvements in revenue, margin, funding conversion and package utilisation
• Developing pricing strategies, commercial models and business cases to support key decisions
• Identifying revenue growth opportunities including fee-for-service and emerging market opportunities
• Leading workforce productivity, rostering optimisation and performance improvement initiatives
• Partnering with Finance and Operations to deliver meaningful commercial insights and sustainable results
• Building and leading a high-performing commercial team while influencing stakeholders across the organisation

You'll bring a proven track record of leading commercial performance in a large, complex service-based environment and be comfortable influencing senior stakeholders to achieve meaningful business outcomes.

You'll likely have experience in:

• Commercial leadership, strategy, finance, business performance or operational improvement
• Pricing strategy and governance
• Commercial modelling and business case development
• Workforce productivity and operational performance initiatives
• Executive stakeholder management and influencing outcomes across large organisations
• Leading high-performing teams through change and growth
• Aged care, health, community services or similarly complex sectors highly regarded

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free Private health insurance and gym discounts

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact ()

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.

Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Join us as a Safety & Wellbeing Partner supporting our South East and North East Melbourne sites to champion a strong, proactive safety and wellbeing culture at Bolton Clarke. In this role, you'll be a trusted partner, offering practical, solutions-focused guidance on risk management, compliance, and everyday safety challenges across our services. Alongside day-to-day support, you'll contribute to key initiatives that strengthen our safety culture and drive continuous improvement. At Bolton Clarke, "Always safe" isn't just one of our values - it's how we work.

• Provides excellent customer service, builds and maintains effective relationships with key internal stakeholders across the group and external stakeholders to ensure a safe working environment.


• Analyses, understands, and applies safety data to assist in the identification and management of risk and determines key issues related to incidents, injuries, and wellbeing across group operations.


• Evaluates incident notifications and supports the undertaking of investigations to establish root causes with supervisors and managers, identifies preventative and corrective actions.


• Assists in the design and delivery of safety training programs which will upskill staff and managers with safety knowledge, risk assessment and hazard management.

• Diploma preferred;


• Occupational Health and Safety is preferred.


• Any other related discipline or commensurate work experience considered.


• Minimal experience in relevant health and safety field is preferred.


• Certificate IV in Occupational Health and Safety, Internal Audit Certification, Fire Safety Advisor/Officer is preferred.


• Proficient in Training Material Development, Incident Resolution, Data Analysis and Reporting and Health & Safety Programs and Policies.


• Excellent Communication, Analytical Thinking and Customer Service skills.

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

• Excellent work/life balance with shifts that suit your personal needs


• A caring team environment with strong clinical and allied health support


• Career progression and development opportunities


• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free Private health insurance and gym discounts


• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

Bolton Clarke is seeking a Safety & Wellbeing Partner to champion a proactive safety culture across South East and North East Melbourne sites. You will partner with stakeholders to manage risk, support investigations, and design safety training to upskill staff.

Role focuses on incidents, wellbeing, and continuous improvement, aligning with our "Always safe" value across services. Suitable applicants may have a Diploma or OHS qualifications and experience in health and safety programs.

Bolton Clarke Group one of Australia's largest independent, not for profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

• Lead all operational, customer, workforce, quality and financial outcomes across an assigned regional portfolio
• Lead, develop and coach Operations Managers and regional leadership teams
• Drive performance against service delivery, workforce, customer, quality and financial KPIs
• Maintain accountability for regional budget performance and financial sustainability
• Drive workforce productivity, utilisation, service growth and operational efficiency initiatives
• Lead regional implementation of strategic projects, operational improvements and organisational change initiatives
• Ensure services are delivered safely and in line with regulatory, funding and contractual requirements
• Build strong relationships with customers, government stakeholders, community partners and sector networks
• Partner with Commercial, Finance, Workforce, Quality and People & Culture teams to deliver improved business outcomes
• Foster a culture of accountability, operational excellence and continuous improvement

You'll be a proven executive or senior operational leader who thrives in large, complex service environments and is passionate about delivering meaningful outcomes for customers, employees and communities. You'll likely bring experience in:

• Senior operational leadership within aged care, healthcare, community services or another complex multi site service environment
• Leading large geographically dispersed workforces and service delivery operations
• Operational performance management, workforce optimisation and customer outcomes
• Managing significant budgets and delivering strong financial performance
• Leading business transformation, operating model change and continuous improvement initiatives
• Building high performing leadership teams and creating accountability driven cultures
• Influencing and collaborating with executive stakeholders across large organisations
• Navigating regulated environments with strong governance, quality and compliance requirements

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not for profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.

Bolton Clarke is seeking an experienced executive to lead operations for a regional portfolio of home care, retirement living and residential aged care services. You will coach regional leaders, drive service delivery KPIs and financial performance, and oversee strategic projects across a broad geographic footprint.

The role requires governance and compliance expertise, cross-functional collaboration, and a passion for improving outcomes for customers, staff and communities across Australia.

Bolton Clarke Group is recruiting a Care Manager to lead clinical governance, staff management, change management and resident care across a NSW aged care home.

You will develop, monitor, and implement nurse care plans, assess and evaluate care, and ensure compliance with aged care standards and Bolton Clarke policies. Leadership and mentoring of RNs and PCWs are key parts of the role.

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.

Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

As the Care Manager, your responsibilities will expand across clinical governance, staff management, change management, AN-ACC and resident care.

Your duties will include, but are not limited to:

• Commitment to ensuring the delivery of high quality and personalised care to all resident
• Knowledge of the aged care sector, standards
• Sound understanding of processes needed to respond to clinical and quality audits using the principles of continuous improvement.
• Developing, monitoring and implementing nurse care plans + assessing, planning and evaluating existing care plans
• Performing comprehensive assessments and investigating issues and incidents
• Participating in and ensuring all compliance is adhered to in accordance with aged care standards and Bolton Clarke policies and procedures.
• Actively supervising, training, and mentoring all RNs and PCWs

• Current Nursing Registration with AHPRA
• Experience within Aged Care Sector as a Senior Registered Nurse or Clinical Nurse Leader (desirable)
• Infection Prevention and Control Qualification (desirable)
• Demonstrated working knowledge of current aged care standards, accreditation and auditing processes, and AN-ACC
• Personal and professional commitment to delivering high quality care, the development of yourself and your staff, and the overall continuous improvement of the home
• Solid leadership skills along with excellent communication and interpersonal skills
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

Come and join our team at our beautiful Coastal Waters Aged Care Residential Home, located near the picturesque shores of beautiful Jervis Bay, Coastal Waters provides high-quality aged care in a friendly, secure and comfortable residential environment.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Rosie Rose ()

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.

Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role As aPersonal Care Workeryou'll provide assistance to our residents, ensuring they are supported with services and activities that are centred around their wellbeing, independence, interests and choices.

The key focus of the role will be to:

• To provide high quality, safe, and timely contemporary personal care; assisting with the functions of daily living according to the individual needs of residents.
• Support and care for residents as they age and assisting them to maintain their independence and live with dignity, self-determination and comfort.
• Assist the resident with self-care needs, safe mobility and transfers, and complete documentation.
• Join a caring community with opportunities to progress your career in nursing or leadership.
• Ensuring an effective and consumer focused care and service delivery for all residents.

To be successful, you will have

• Certificate III in Individual Support & Ageing (or equivalent)
• Experience in Aged Care highly regarded
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)

About this location: Located on the beautiful Tweed Coast, Bolton Clarke's Darlington community provide high-quality aged care in a friendly, secure and comfortable residential environment.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

Contact: Natalie Paff ()

We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.

Bolton Clarke Farnorha home in Cairns is seeking a Personal Care Worker to provide compassionate support to residents, focusing on wellbeing, independence and meaningful activities.

You will assist with daily living, mobility and documentation, while upholding dignity and self-determination. Prior experience in aged care is valued; valid Australian work rights and pre-employment checks are required.

Bolton Clarke Group one of Australia's largest independent, not for profit providers of home care, retirement living and residential aged care, operating nationally and internationally.

Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

As a Personal Care Worker you'll provide assistance to our residents, ensuring they are supported with services and activities that are centred around their wellbeing, independence, interests and choices.

• To provide high quality, safe, and timely contemporary personal care; assisting with the functions of daily living according to the individual needs of residents.
• Support and care for residents as they age and assisting them to maintain their independence and live with dignity, self determination and comfort.
• Assist the resident with self care needs, safe mobility and transfers, and complete documentation.

Join a caring community with opportunities to progress your career in nursing or leadership. Ensuring an effective and consumer focused care and service delivery for all residents.

• Certificate III in Individual Support & Ageing (or equivalent)
• Experience in Aged Care highly regarded
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)

Our beautiful Bolton Clarke Farnorha home is centrally located in a quiet pocket of Westcourt in Cairns in the tropical Far North.

The community provides high-quality aged care in a friendly, secure and comfortable residential environment.

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not for profit tax benefits - claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Kirby Heiler ()