Device Technologies is seeking a Product Specialist to join the Gastroenterology team in Southwest Sydney and the NSW South Coast. You will partner with clinicians to deliver innovative solutions, provide expert clinical support, and educate on product use to improve patient outcomes.

The role is primarily field-based (80% in the field) with travel to regional customers, building lasting partnerships, and contributing to sales growth while maintaining up-to-date product knowledge.

Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services,supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world.Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

The opportunity

An exciting opportunity is available to join our dynamic Gastroenterology team as a Product Specialist based in Southwest Sydney & NSW South Coast.

In this highly rewarding role, you will partner with clinicians and healthcare professionals to deliver innovative solutions, expert clinical support, and education that help improve patient outcomes and advance the standard of care.

Key Responsibilities

• Achieve sales targets and deliver
• Manage specified sales territories, consistently develop and grow the territory through engagement with existing and new customers;
• This is a customer facing role and it is expected that at least 80% of time will be spent in the field.
• Manage key accounts and target customers.
• Understand customers objectives, buying criteria and decision-making processes to form long standing mutually beneficial partnerships.
• Attend to customer enquiries and needs.
• Develop sales strategies and tactics in conjunction with the National Sales
• Manager, ensuring alignment to the approved marketing plan, as well as implementation of these strategies and tactics.
• Submit monthly sales reports inclusive of sales forecasting and market intelligence including competitor information by the due date.
• Maintain accurate customer account records and customer database including customer targeting within Sales Force.
• Provide product information, demonstrations and training to customers.
• Manage product trials & - when and where required.
• Enhance case management abilities via ongoing development of procedural and product knowledge, i.e. continuous self-learning.
• Following each procedure attended, ensure debrief with Gastroenterologists/Surgeons/NUMs in order to: Establish likes/dislikes regarding product/procedure. Reaffirm their preference for DT products. Obtain additional business. Set (or re-set) their expectations regarding ongoing DT personnel case attendance. Manage Consignment stock. Obtain purchase order and invoice all items used.

Specifically, focus on building meaningful business relationships with customers, given their higher potential for conversion to DT products.

Be available (and suitably organised, i.e. carry appropriate samples etc.) to discuss business growth opportunities with customers whenever the opportunity arises.

Accurately document all valid issues (e.g. product, procedural etc.) in Sales

Force, and pass on information, in a timely fashion, to National Sales Manager.

Monitor Hospital consignment stock levels, and expiry dates and act upon reordering opportunities, comply with all stock keeping requirements per policy.

Ensure all customers are equipped with product collateral as required.

Ensure all sustainable business growth opportunities are followed-up in a timely manner:

Chase-up outstanding as and when required (with a particular focus on end of month)

Complete all administrative tasks by the due date.

Attend exhibitions, conferences and seminars as directed.

Additional duties, sales-related activities & travel as required from time to time.

About you

At Device Technologies, we succeed through our commitment to five key values:

Delivering Innovation -

We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.

Seeking Collaboration -

By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.

Taking Ownership -

We embrace accountability and initiative.It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.

Practising Good Business -

We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.

Championing the Customer -

By placing customers at the heart of decision making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

Our ideal candidate for this role aligns with these values and is an energetic, customer focused professional with strong clinical knowledge in Endoscopy or Gastroenterology who excels at building and maintaining business relationships. They are committed to delivering high quality performance, driving strategic sales development, and solving problems effectively, while demonstrating the ability to learn quickly, work independently, make sound decisions in a team environment, and communicate confidently. Strong computer literacy and a results driven mindset are also essential for success in this role.

Experience required

• You ideally have two years of sales experience within a medical device environment preferably in the Endoscopy/Gastroenterology space
• Proven skills in sales, territory management, presenting, influencing and time management
• Demonstrated competence in MS Word, Excel, Outlook and PowerPoint
• High standard of demonstrable written and verbal communication skills
• Willingness to work a flexible schedule including regional travel, overnight night travel, after hours and weekend work as required

At Device Technologies we are motivated by the opportunity our equipment provides to change people's lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.

Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

We are seeking a driven and clinically focused Product Specialist - Critical Care to join our high-performing team. In this dynamic role, you will be responsible for promoting and supporting a portfolio of critical care consumables across hospitals and healthcare networks.

You will work closely with clinicians, procurement teams, and key stakeholders to deliver product expertise, drive adoption, and improve patient outcomes in demanding care environments such as ICU, ED, and operating theatres.

At Device Technologies, we succeed through our commitment to five key values:

Delivering Innovation - We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.

Seeking Collaboration - By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.

Taking Ownership - We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.

Practising Good Business - We strive to embody integrity, responsibility, and sustainability. It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.

Championing the Customer - By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

Our ideal candidate for this role aligns with these values.

• Build and maintain strong relationships with ICU clinicians, nurses, and hospital decision-makers
• Provide product education, demonstrations, and in-service training
• Support product evaluations and trials within healthcare facilities

Collaborate with internal teams (marketing, clinical, and operations) to execute business strategies

• Proven experience in medical device or healthcare sales (critical care experience highly regarded)
• Strong clinical knowledge or background in ICU, anaesthetics, or emergency care
• Excellent communication and stakeholder engagement skills
• Commercially savvy with a results-driven mindset
• Ability to work autonomously while contributing to a collaborative team environment
• Relevant tertiary qualification (science, nursing, or healthcare-related field preferred)

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.

Device Technologies does not accept unsolicited resumes from recruitment agencies or third parties. In the absence of a current, written and executed recruitment agency agreement, any resumes submitted to Device Technologies will be deemed unsolicited, and no fees or charges will be payable. Device Technologies reserves the right to engage, interview or employ any candidate submitted in this way without incurring any obligation to the submitting agency or third party.

Device Technologies Australia Pty Ltd. is seeking a driven Product Specialist - Critical Care to join their team in Melbourne. This role involves promoting a portfolio of critical care consumables to improve patient outcomes in ICU, ED, and operating theatres.

The ideal candidate will have proven experience in medical device or healthcare sales and a strong clinical background. Excellent communication skills and a collaborative approach are essential. This position supports career development and aligns with the company's values of innovation and customer-centricity.