Position Title: Clinical Sales Specialist

Report To:National Sales Manager

Summary of Role

This position is responsible for promotion of Fresenius Therapies and associated products through sales activities, training, and education of customers in accordance with agreed business plans and ensuring smooth running of customer accounts and resolving any customer issues in conjunction with the business manager

Key Accountabilities

• Implement a sales strategy per account to maintain existing business and to develop new business opportunities. Work closely with the Regional Business Manager across the entire sales cycle to ensure customer outcomes and achieved.
• Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers.
• Provide targeted counseling and account information to the clinical and technical team as required.
• Track and report competitor activity within the assigned accounts
• Maintain a high-profile presence in the marketplace through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership.
• Managing the immediate post-purchase activities (checking order status, consumable and capital movement delivery, handle complaints etc.) to ensure customer satisfaction.
• Provide appropriate clinical support activities such as in-servicing, installations, training & education as required etc.
• Support Sales Administration:
• Provide input to forecasting requirements, preparing annual sales budget.
• Establish sales objectives by creating a sales plan and quota for the region in support of national objectives.
• Prepare and present customer offerings, quotes, tenders, re-orders. Prepare monthly or quarterly PPT or other customer reports as required. Fulfill any other related business requirement.
• Provide feedback to the Invoicing team on incorrect invoices if required.
• Ensure PPT Treatment numbers are shared to the Invoicing team in a timely manner.
• Update clinical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks.
• Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met.
• Provide input and support to marketing programs as required.
• Maintaining team communication
• Undertaking other tasks as required
• Where appropriate, become involved in FMC activities including attendance at staff meetings and involvement in company events (e.g. Home Therapies, RSA)
• provide input and support to Supply Chain for the 'Sales and Operations Planning process.
• Demonstrate a high level of understanding, knowledge and skills in the designated specialty (HD/seating) Fresenius Medical Care portfolio, dialysis therapy and renal nursing.
• Deliver and evaluate education programs /in-services (as developed by the marketing team) about FMC products.
• Provide educational resources (brochures, manuals etc.)
• Identify individual learning needs of clients in consultation with the nurse, Nurse Educator, Clinical NUM, etc. in order to support individual learning plans.
• Perform clinical competency assessments of clients and provide certification of competency where required.
• Provide expert renal knowledge and identify strategies for optimizing patient care based on current research and trends in renal practice.
• Provide clinical support to new and existing nurses. Support patients directly if/as required.
• Maintain own clinical competence in line with FMC Clinical Competencies.
• Deliver and evaluate education programs relating to dialysis practices in compliment with FMC products.
• Identify customer resource needs (e.g., new products, technical support or clinical training) and provide appropriate support through liaison with the technical, sales and marketing teams.
• Build and maintain positive/ value-add working customer relationships.
• Deliver presentations to doctors, nurses and key opinion leaders in compliment to FMC products (as developed by the marketing department).
• Organize events such as training sessions, focus groups, networking events etc. for customers and health groups in conjunction with regional business manager and other departments if/as required.
• Maintain and develop existing and new customers through planned individual account support. This may involve working with other FMC teams or discussing future targets with the regional business manager.
• Monitor and report on competitor activities and provide relevant information to management.
• Update own clinical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks.
• Demonstrate a commitment to professional development through membership of professional organizations/associations, including relevant participation in special interest groups.
• Promote a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met.
• Provide input and support to marketing programs as required.
• Where appropriate, become involved in FMC activities including attendance at staff meetings and involvement in company events (e.g., Home Therapies, RSA)
• Undertake other tasks as required to support the team and business.

Qualifications and Experience

• Registered Nurse with demonstrated renal (HD) skills-highly desirable.
• Ability to work with minimal supervision and set priorities, Demonstrable track record of success in medical sales
• Highly motivated, independent, commercially adept, articulate and confident.
• Entrepreneurial, adaptive Skills across most Windows applications including Word, Excel, and PowerPoint.
• Minimum 3 years of sales experience - highly desirable
• Highly developed interpersonal & influencing skills.
• Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident
• Highly developed interpersonal & influencing skills. - Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident
• Skills across most Windows applications including Word, Excel, and PowerPoint.
• Demonstrable track record of success in medical sales - desirable

Other details

• This role will work closely with the National Sales Manager to develop and implement business plans within the region.
• Must have and maintain a current Driver's License & own car - Mandatory.
• Ability to provide an out of hours service to hospital wards and/or patients.
• You may be required to assist in clinical product trials and installations in your home state or interstate from time to time. Or to attend meetings or conferences interstate from time to time which may be inclusive of weekend.

Fresenius Medical Care Australia is seeking a Clinical Sales Specialist to promote Fresenius Therapies and related products. You will train customers, build key relationships, and manage accounts, ensuring smooth operations and issue resolution in collaboration with the business manager.

The role requires strong clinical knowledge of HD dialysis, proven medical sales experience, and the ability to work with minimal supervision across multiple accounts.

CH01 CHE Fresenius Medical Care (Schweiz) AG seeks a Clinical Sales Specialist to promote Fresenius therapies and educate customers across Victoria, coordinating with the National Sales Manager to implement business plans and ensure smooth account management.

The role emphasizes clinical support, training, and education while driving growth with key opinion leaders and decision makers. Strong sales experience and nurse background are highly valued.

Whatyou'llachieve

As aRegisteredNurse,you'lldeliver life-sustaining care to patients with chronic kidney disease.

You'll work closely with a multidisciplinary team, provide dialysis treatments,monitorpatient progress, and offer compassionate support that makes a real difference every single day.

You will:

• Participate in the design, planning, delivery and evaluation of patient care within the haemodialysis clinical setting.
• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
• Responsible for own professional development and provides education to colleagues, patients and visitors.
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
• Actively participates in the quality improvement process by reporting all incidents, hazards and opportunities for improvement.
• Completes clinical and mandatory competencies annually Performs defined management functions when required.
• Maintains accurate patient information in medical records, including Therapy Data Management System (TDMS) and abides by confidentiality and Privacy Policy

At Fresenius Medical Care, every team member plays a vital role in improving the lives of patients with chronic kidney disease. We value your unique skills, your dedication to care, and your commitment to making a difference every single day.

Requirements

• Diploma / Degree in Nursing.
• Registered NMBA via AHPRA
• Minimum 1 year as Registered Nurse
• Advanced training in hemodialysis is a plus, renal nurse experience is required

Location

• AUS Mater South Brisbane Clinic

Whowe are.

At Fresenius Medical Care, we believe in the life-changing power of care.

Every day, our people make a meaningful impact on the lives of patients around the world.That'swhy we put our team members at the heart of everything we do - empowering them with purpose, innovation, and support.

Ifyou'relooking to grow your career in a place where your work truly matters, where advanced medical technology meets compassionate care, and where collaboration drives progress -we'relooking for you.

Fresenius Medical Care is a global leader in dialysis and chronic kidney disease care, united by a shared commitment to improving patient outcomes and quality of life. Join us in building a healthier future - becausecaring takes all of us.

Creating a future worth living. For Patients. Worldwide. Every day.

We are proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone can thrive. Learn more aboutourabout our valueshere.

At Fresenius Medical Care,DialysisNurses are the heartbeat of our patient care.

In our dialysis centers,you'lldeliver life-sustaining treatments, build trusted relationships with patients and families, and work withcuttingedgemedical technology.You'llbring clinicalexpertiseand compassionate care together,helping patients live fuller, healthier lives.

Join us as aStaffNurse inourDialysis Centerinour various clinic locationsto do the best work of your career and make a profound social impact.

Our nurses take pride in their precision, empathy, and teamwork. Theydon'tjust performtreatments,they create a safe, supportive environment where every patient feels seen and cared for.

Fresenius Medical Care in Brisbane's AUS Mater South Brisbane Clinic is seeking a Registered Nurse to deliver life-sustaining dialysis treatment and to work with a multidisciplinary team to monitor patient progress and provide compassionate care.

The role requires a Nursing diploma/degree and NMBA registration via AHPRA, with at least one year of RN experience; advanced hemodialysis training is a plus. Join us to contribute to patient outcomes in a leading global dialysis provider.