Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia's largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the service:

The Mental Health and Wellbeing Local services are a key recommendation from Victoria's Royal Commission into the mental health service system. As such, the services are a key feature of ongoing system transformation. The Mental Health and Wellbeing Local services will act as front door to the mental health service system and will provide a continuum of care and support including clinical interventions, wellbeing supports, and therapeutic support through an integrated mental health and alcohol and other drug approach.

At the Melton Local, Mind Australia is the lead agency in a consortium which comprises of Western Health, IPC Health and Thorne Harbour Health. The service delivers integrated care and support that puts the person accessing the service at the very centre of their treatment, support and care coordination using a range of evidence informed approaches. The consortium is committed to embedding lived and living experience within all aspects of the service including program design and evaluation, leadership, service delivery and governance.

About the role

The Service Operations Manager will lead and manage the day-to-day operations of the Mental Health and Wellbeing Local service in the Greater Melton region. The Service Operations Manager will be responsible and accountable for the operating budget, achieving performance targets and performance management in a complex and demanding service delivery environment.

You will oversees practice and service culture which embeds Lived and Living Experience and Lived Expertise at the centre of all aspects of the service while maintaining the fidelity of the consortiums service model.

Key responsibilities

• Lead and manage evidence informed services to consumers, carers, families and supporters as defined in the Service Model across an interprofessional continuum of care, treatment and support which includes psychiatry, clinical interventions, AOD therapies and interventions and a range of holistic wellbeing supports.
• Build and maintain positive relationships with local service providers, cultural groups and individuals in the community to ensure bi-directional access.
• Work within a multidisciplinary interprofessional team that puts the person accessing the Mental Health and Wellbeing Local first and maintains the fidelity of the service model placing the voice of lived/living experience at the centre of all aspects of the service.
• Support and provide supervision to the Team Leader-Lived Expertise and ensure the fidelity of peer work discipline and Intentional Peer Support.
• Lead, manage and influence internal stakeholders and consortium partners in a complex service delivery environment.
• Work in partnership with the General Manager to plan, develop and implement service and expenditure budgets to meet requirements.
• Conduct yourself in accordance with the Mind Code of Conduct and Mind policies and procedures which may change from time to time.

What you'll bring

• Tertiary degree qualifications in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind.
• Demonstrated experience in managing a complex service delivery environment that is interprofessional and multidisciplinary.
• Experience and expertise in working directly with people with mental health and/or AOD challenges and their families, carers and supporters.
• Proven experience in leadership and capability to coach, mentor and develop a team to achieve best quality service outcomes.
• A track record in successful relationship development, stakeholder management and strategic partnerships.
• Experience in effective financial management, budget control and reporting.
• High level organisational skills with demonstrated ability to prioritise, manage multiple complex tasks concurrently, work under pressure and meet deadlines

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Work flexibility arrangements available for maintaining your work-life balance.
• Professional development through regular Practice Development sessions and coaching with the General Manager.

Interested?

John Bamborough, General Manager - Locals Victoria (Lived Experience)

Position Description

PD Service Operations Manager Locals - Melton Local - .pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at

Mind Australia is a leading mental health organisation offering casual opportunities across Rockhampton and Yeppoon to support individuals transitioning from acute care to community living. The role sits in a two-house TRP setting with a 24/7 rotating roster, including sleepovers and holidays.

As a Community Mental Health Practitioner, you will help clients develop daily living skills, connect with community resources and participate in recovery-focused activities, while collaborating with

Mind Australia is a leading mental health organisation offering casual opportunities across Rockhampton and Yeppoon to support individuals transitioning from acute care to community living. The role sits in a two-house TRP setting with a 24/7 rotating roster, including sleepovers and holidays.

As a Community Mental Health Practitioner, you will help clients develop daily living skills, connect with community resources and participate in recovery-focused activities, while collaborating with

Make a real difference in mental health recovery while growing your career with a leading mental health organisation Casual Opportunity Rockhampton & Yeppoon

Join Mind Australia and help people rebuild confidence, regain independence, and successfully transition from acute mental health care back into the community. Working within our Transitional Recovery Program, you'll support people to develop daily living skills, strengthen community connections, and achieve their recovery goals in a safe and supportive residential environment.

Why join Mind Australia?

• Competitive hourly rate $40.49 - $43.42 + 25% Casual loading + Super
• Salary packaging up to $15,899 per year to increase your take-home pay
• Ongoing training, professional development and career progression opportunities
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Fitness Passport membership offering access to a wide range of fitness facilities
• Meaningful work where you can make a genuine impact on people's lives every day

About the role

As a Community Mental Health Practitioner, you will provide recovery-focused support to people living in a residential setting as they transition from hospital-based care back into the community.

This role is based across two residential houses in Rockhampton and Yeppoon and involves working a 24/7 rotating roster, including sleepovers, weekends, and public holidays.

Key Responsibilities

• Support people transitioning from acute mental health care back into the community.
• Deliver high-quality, recovery-oriented support that promotes independence, wellbeing, and social connection.
• Facilitate individual and group activities aligned with clients' recovery goals.
• Work collaboratively with families, carers, clinical services, and community partners.
• Maintain accurate documentation and contribute to a safe, supportive residential environment.

About the service

The Transitional Recovery Program (TRP) provides short-term residential support for adults transitioning from acute mental health care back into the community. Operating across two residential houses in Rockhampton and Yeppoon, the service offers a safe, home-like environment where people can focus on recovery, develop skills for independent living, and build meaningful connections with their community.

What you'll bring

• Certificate IV or higher qualification in Mental Health, Community Services, Disability, Youth Work, Psychology, Social Work, or a related field (or willingness to work towards obtaining one).
• Experience working with people with mental health challenges and complex needs, including families and carers.
• Proven capability to implement therapeutic, recovery-oriented frameworks and practices including risk mitigation, trauma- informed care and family inclusive practice.
• Current First Aid and CPR certificates.
• Current Blue card and NDIS Workers Screening check (or willingness to obtain)
• Ability to provide proof of vaccination against vaccine preventable diseases or willingness to obtain required vaccinations per Queensland Health partnership.

About Mind Australia

Mind Australia is one of Australia's largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Position Description

PD Community Mental Health Practitioner (TRP) .pdf

Deb Budde, Service Manager

Make a real difference in mental health recovery while growing your career with a leading mental health organisation Casual Opportunity Rockhampton & Yeppoon

Join Mind Australia and help people rebuild confidence, regain independence, and successfully transition from acute mental health care back into the community. Working within our Transitional Recovery Program, you'll support people to develop daily living skills, strengthen community connections, and achieve their recovery goals in a safe and supportive residential environment.

Why join Mind Australia?

• Competitive hourly rate $40.49 - $43.42 + 25% Casual loading + Super
• Salary packaging up to $15,899 per year to increase your take-home pay
• Ongoing training, professional development and career progression opportunities
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Fitness Passport membership offering access to a wide range of fitness facilities
• Meaningful work where you can make a genuine impact on people's lives every day

About the role

As a Community Mental Health Practitioner, you will provide recovery-focused support to people living in a residential setting as they transition from hospital-based care back into the community.

This role is based across two residential houses in Rockhampton and Yeppoon and involves working a 24/7 rotating roster, including sleepovers, weekends, and public holidays.

Key Responsibilities

• Support people transitioning from acute mental health care back into the community.
• Deliver high-quality, recovery-oriented support that promotes independence, wellbeing, and social connection.
• Facilitate individual and group activities aligned with clients' recovery goals.
• Work collaboratively with families, carers, clinical services, and community partners.
• Maintain accurate documentation and contribute to a safe, supportive residential environment.

About the service

The Transitional Recovery Program (TRP) provides short-term residential support for adults transitioning from acute mental health care back into the community. Operating across two residential houses in Rockhampton and Yeppoon, the service offers a safe, home-like environment where people can focus on recovery, develop skills for independent living, and build meaningful connections with their community.

What you'll bring

• Certificate IV or higher qualification in Mental Health, Community Services, Disability, Youth Work, Psychology, Social Work, or a related field (or willingness to work towards obtaining one).
• Experience working with people with mental health challenges and complex needs, including families and carers.
• Proven capability to implement therapeutic, recovery-oriented frameworks and practices including risk mitigation, trauma- informed care and family inclusive practice.
• Current First Aid and CPR certificates.
• Current Blue card and NDIS Workers Screening check (or willingness to obtain)
• Ability to provide proof of vaccination against vaccine preventable diseases or willingness to obtain required vaccinations per Queensland Health partnership.

About Mind Australia

Mind Australia is one of Australia's largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Position Description

PD Community Mental Health Practitioner (TRP) .pdf

Deb Budde, Service Manager

• Boost take home pay with salary packaging and lifestyle banking benefits


• Access our fitness passport - affordable entry to gyms and wellness facilities


• Permanent Part Time, 22.5 hours p / week Monday - Sunday extended hours


• Casual work available for those preferring flexibility


• Work in a growing regional community in the heart of Victoria's Bass Coast

Mind Australia is one of Australia's largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the Service

The Housing with Support program is a service designed for adults living with severe and enduring psychosocial disability and co-occurring concerns and/or dual disabilities which have impacted their capacity to live independently in the community.

Participants are supported individually and in a group setting to better understand and develop strategies to manage the impacts of their mental health, enhance personal and daily living skills, create meaningful social and community connections, strengthen relationships with families and friends and build confidence and capacity to live independently.

About the role

We are seeking resourceful and collaborative Psychosocial Disability Support Workers for permanent part time (22.5 hours per week), opportunities located in Wonthaggi. You will deliver personalised support services and work collaboratively with participants to achieve their recovery and capacity building goals through one-to-one support, shared supports, workshops and group work facilitation to enhance recovery, personal growth and activities of daily living.

Key responsibilities

• Work with participants to imagine and live a meaningful life by supporting them through a staged approach to recovery


• Plan and develop group work programs that will assist participants to build their skills, focus on their recovery, wellbeing and capacity building


• Support family and carers through understanding their concerns and the provision of information, education and referrals


• Make linkages and build relationships and referral pathways to maintain or create a range of local supports for participants that facilitate them to live the life of their choosing in their own community


• Contribute to the day-to-day operations of the service through undertaking a range of housekeeping duties

What you'll bring

• Tertiary qualifications (minimum Certificate III) in Mental Health, Peer Work, or other health related field as designated by Mind


• Experience and expertise in working directly with people with psychosocial issues, complex needs and with their families and carers


• Experience in assessing need and working collaboratively to plan goal focused recovery using evidence informed approaches and tools to meet participants' needs.


• Awareness and understanding of the NDIS is required


• Current NDIS Worker Screening Check Clearance and WWCC


• Unrestricted Australian driver's license, and ability to utilise personal vehicle to transport residents as required


• Current First Aid and CPR certifications and ability to perform these duties as required as part of the role

Relevant Experience Welcome

Don't meet every criteria? If you're currently working towards a relevant qualification or bring experience from a related field such as emergency services, aged care, disability support, education support, policing, community services, health or other people-focused roles, we encourage you to apply. Transferable skills and a genuine commitment to supporting people living with psychosocial disability are highly valued.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)


• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.


• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.


• Professional development through regular Practice Development sessions and coaching with your supervisor


• Access to a Workplace Banking Portal that provides convenient access to a range of banking and lifestyle benefits offered through our CommBank program.

Position Description

PD Psychosocial Disability Support Worker (Housing Services).pdf

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

• Boost take home pay with salary packaging and lifestyle banking benefits
• Affordable entry to gyms and wellness facilities for you and family members
• Enjoy flexibility with the option to purchase extra leave
• Part Time 28.5 hours per week (Mon - Fri) contract until end of June 2027 Wonthaggi location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia's largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the Service

The Housing with Support program is a service designed for adults living with severe and enduring psychosocial disability and co occurring concerns and/or dual disabilities which have impacted their capacity to live independently in the community.

Participants are supported individually and in a group setting to better understand and develop strategies to manage the impacts of their mental health, enhance personal and daily living skills, create meaningful social and community connections, strengthen relationships with families and friends, and build confidence and capacity to live independently.

About the role

We are seeking an approachable, mentoring and calm under pressure Site Co ordinator for a part time contract (28.5 hours per week) until June 2027 located in Wonthaggi. You will take a lead role in the day to day management of the site, ensuring Support Workers have the information and direction to undertake the required support at the right time with the participants in line with their support plans across the week.

Key responsibilities

• Coach, motivate and provide informal and formal supervision to onsite Psychosocial Disability Support Workers. Facilitate regular team meetings and foster a healthy, positive team culture.
• Maintain effective communication across the team to support smooth shift operations and continuity of care.
• Develop, facilitate, and evaluate group programs that support participants' recovery, wellbeing, skill development, and capacity building.
• Support the Area Manager with site based recruitment and induction of Psychosocial Disability Support Workers.
• Escalate concerns, risks, incidents, or matters to the Area Manager promptly.

What you'll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind.
• Proven experience in Community Services, Mental Health, Disability, Social Welfare, Housing, Healthcare or Government sectors is required.
• Demonstrated experience supporting people with psychosocial disability and complex needs, with strong knowledge of the NDIS and the ability to connect participants, families, and carers with appropriate community services and supports.
• Skills and experience in advocacy, collaboration, facilitation, evaluation and problem solving.
• High level organisational skills with demonstrated ability to prioritise, manage multiple complex tasks concurrently, work under pressure and meet deadlines.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Professional development through regular Practice Development sessions and coaching with your supervisor
• Access to a Workplace Banking Portal that provides convenient access to a range of banking and lifestyle benefits offered through our CommBank program.
• Purchased leave options - Ability to buy additional annual leave to support work life balance and flexibility.

Interested?

Online applications must be submitted by 11pm Sunday 11th October.

Marie Vasishta - Establishment Operations Lead

Michala Copeland - Area Manager Gippsland

We are committed to making reasonable adjustments to provide a positive, barrier free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at

Position Description

PD Site Co ordinator (Housing Services).pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.

Mind Australia Housing with Support program seeks a part-time Site Co-ordinator (28.5 hours/week) in Wonthaggi until June 2027. Lead day-to-day site management, ensure Support Workers follow plans and deliver care across the week.

Role requires Certificate IV in relevant field, with experience in mental health or community services and a strong ability to connect with participants, families and carers.

Mind Australia in the Bass Coast region is seeking resourceful Psychosocial Disability Support Workers for permanent part-time roles in Wonthaggi. You will deliver personalised support services and work with participants to support recovery and daily living skills.

The role involves one-to-one support, group workshops and developing group programs, along with coordinating with families and carers to strengthen connections and community participation.