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In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Benowa, Australia

165002

Join our passionate team in their mission to make a positive difference in our clients' lives through better hearing!

We have a great opportunity for an experienced and passionate QP Audiologist to join the team at our busy hearing clinics in Benowa and Southport, Queensland.

This is a permanent full-time position, working Monday to Friday, and is primarily based at our Benowa clinic.

Neurosensory is a comprehensive hearing healthcare company with 25 clinics across Queensland, New South Wales, Victoria, and Tasmania. We offer an advanced range of diagnostic services and tailored hearing solutions, and we have built a strong reputation for our commitment to patient-centred care. Our supportive and collaborative work environment fosters professional growth and development.

As part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries, our talented and passionate employees contribute to something greater than themselves - creating a life without limitations through the sense of hearing.

• Conduct comprehensive adult and paediatric audiological assessments in accordance with current best practice and the Company's clinical protocols and communicate assessment results and subsequent recommendations.
• Perform paediatric testing including Visual Reinforcement Audiometry (VRA) and Conditioned Play Audiometry (CPA).
• Deliver individualised rehabilitation plans, including hearing aid selection, fitting, real-ear verification (REM), and follow up care.
• Maintain accurate documentation and in line with with Medicare, HSP and DVA requirements.
• Meet our clients' needs by providing appropriate and professional advice, services, and devices.
• Offer counselling and education to patients and their families regarding hearing loss management and communication strategies.
• Collaborate with other healthcare professionals to ensure comprehensive care for patients.
• Participate in professional development and training to maintain current and diverse knowledge in your specialist areas of audiology.

• 3-5 years' experience in Adult Rehabilitation.
• Currently hold, or eligible for, full membership with AudA or ACAud inc. HASAA
• Strong audiological skills, with the ability to manage a high and varied caseload while demonstrating sound clinical judgement.
• Excellent customer care and service skills, with a passion for delivering an exceptional client experience.
• A commitment to building strong therapeutic relationships with clients and achieving the highest standards in audiological care.
• An understanding of, and commitment to, ensuring the commercial success of the business.
• A desire to support team members and nurture an inclusive and enthusiastic culture in the region.
• Well-developed interpersonal, negotiation, and problem-solving skills.
• Dedication to staying updated with industry advancements.

• A competitive fixed salary based on your experience and expertise, rather than the number of hearing aids fitted.
• Regular support and mentoring from your Senior Clinician in Charge and management team to help you grow as an Audiologist.
• The opportunity to work alongside co-located ENT surgeons, exposing you to a wide range of complex cases in a collaborative environment.
• A broad scope of services, including adult hearing aid rehabilitation, paediatric assessments, electrophysiology and balance assessments, implantable hearing devices, and tinnitus management.
• Being part of a dynamic and supportive team within a global company at the forefront of innovation in the hearing industry.
• An environment where clinician input is highly valued, allowing you to be heard and make a difference.
• A values-driven and people-centred culture.
• Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub.
• Paid Parental Leave and Birthday Leave.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guaranteeevery person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Neurosensory on the Gold Coast is seeking an experienced QP Audiologist to join our Benowa and Southport clinics. This permanent full-time role is based at the Benowa clinic, with Monday-Friday hours, and offers a supportive team in a leading hearing care network.

You will conduct adult and paediatric assessments, deliver rehabilitation plans, and collaborate with ENT surgeons and other clinicians. Candidates should have 3-5 years in adult rehab and be eligible for AudA/ACAud membership, with a

Sonova Group's Connect Hearing Armadale clinic is seeking an experienced QP Audiologist or Audiometrist for a permanent full-time role in Armadale, WA. The clinic offers modern facilities and supports exceptional patient care with a clinically autonomous role.

You will assess and diagnose hearing loss, provide counselling, and recommend amplification or implantable devices while supporting families and communities nationwide.

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Morayfield, Australia

Client Care Representative Clinical Administration - PT - Morayfield

165552

Love interacting with people and providing 5-star customer service?

Want to make a difference in people's lives?

Looking for a role with purpose and potential?

We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Morayfield, QLD.

You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.Full training and ongoing support provided.

This is a permanent part-time job share position (3 days / 22.8 hours per week), with working hours scheduled between Monday to Wednesday, 8:30 am - 4:30 pm. We're looking for someone with the flexibility to increase hours as needed, such as for leave coverage. Who are we?

Connect Hearing is a leading provider of hearing health care services with a network of 180+ clinics nationwide. We exist to make a positive difference in our clients lives through better hearing.

We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves - they create a life without limitation through the sense of hearing. Join our mission and become part of our team!

What will you be doing?

• Welcoming our clients and managing their experience for optimal outcomes
• Scheduling and confirming appointments for our clients
• Providing administrative support to our Clinicians (Audiologists/Audiometrists)
• Efficiently managing the day-to-day operations of our clinics, including opening and closing procedures
• Managing the clinic phone line and shared email inbox
• Billing our clients correctly and taking a range of payments
• Learning and competently using a range of software and applications

What do you need to be successful in this role?

• Prior experience in face to face customer service and/or administration role
• A passion for delivering an amazing client experience
• Great communication and active listening skills
• Resilience, self-motivation and lots of energy
• Excellent organisational and time management skills
• Ability to work autonomously and effectively within a team
• Focus on results and the best possible outcomes for both our clinic and our clients
• An interest in learning about features and basic repair/maintenance of hearing aids

What's in it for you?

• Competitive remuneration package including base salary plus monthly performance bonuses
• Salary packaging options
• Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
• Generous employee discounts on Sonova Products for yourself and your family
• Online Wellbeing Centre & Employee Assistance Program (EAP)
• Access to the LinkedIn Learning Platform
• Opportunity to grow and develop in your role and beyond
• A values driven and people-centered culture
• Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
• A genuinely rewarding role with purpose and meaning

Sounds interesting? Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova Group operates a hearing care clinic in Morayfield, QLD, seeking a Client Care Representative for clinical administration. The role focuses on delivering exceptional client service, scheduling, and admin support to clinicians in a friendly, community-focused environment.

You will work in a welcoming team, with full training and ongoing support, and flexible hours across a permanent part-time arrangement (3 days) to start, with potential hours coverage as needed.