General Manager Practice, Planning & Clinical Governance

Lead practice excellence and clinical governance at Aruma

At Aruma, we believe everyone deserves the opportunity to live a great life, the life they want, the life they choose. As one of Australia's leading disability service providers, we support thousands of people with disability to achieve their goals and participate fully in their communities.

We are committed to building a more inclusive society where people with disability are empowered to live with dignity, independence and choice. Guided by our BRAVE values, we foster a culture of collaboration, innovation and continuous improvement to deliver meaningful outcomes for the people we support.

We're seeking an experienced and influential leader to join our executive team and drive excellence across practice, planning and clinical governance.

This is a unique opportunity to shape the frameworks, standards and systems that support safe, high-quality and person-centred services across a large and complex organisation.

The Role

Reporting to the Chief Customer Officer, this enterprise leadership role is responsible for leading Practice Excellence, Customer Planning and Clinical Governance across Aruma.

You will drive the development of contemporary frameworks, policies and systems that strengthen participant outcomes, support operational excellence and ensure strong governance, safeguarding and compliance practices.

Partnering closely with Executive leaders, you will provide strategic direction, influence organisational decision-making and lead initiatives that enhance the quality and consistency of services across the organisation.

About You

You are a strategic and collaborative leader with significant experience in disability, health, aged care or community services.

You have successfully led practice excellence, quality, clinical governance or service improvement functions within complex organisations and are recognised for your ability to influence, drive change and deliver sustainable outcomes.

You will bring:

• Senior leadership experience in disability, health, aged care or community services.
• Expertise in clinical governance, practice excellence, quality, safeguarding and risk management.
• Strong knowledge of the NDIS and person-centred practice.
• Experience leading large-scale organisational improvement initiatives.
• Exceptional stakeholder engagement and influencing skills.
• Relevant tertiary qualifications in health, allied health, human services, governance, quality or a related discipline.

Key Accountabilities

Strategic Leadership

• Provide enterprise-wide leadership across Practice Excellence, Customer Planning and Clinical Governance.
• Drive strategic initiatives that improve participant outcomes and organisational capability.
• Partner with Executive leaders to embed best practice across Aruma.

Practice Excellence & Clinical Governance

• Lead and strengthen practice and clinical governance frameworks.
• Drive evidence-based practice, safeguarding and quality improvement.
• Ensure policies and systems support safe, effective and person-centred service delivery.

Customer Planning, Governance & Risk

• Oversee customer planning frameworks that support both participant outcomes and service sustainability.
• Strengthen organisational capability in risk, compliance and quality assurance.
• Monitor emerging trends and risks to inform strategic decision-making.

Leadership & Culture

• Develop high-performing teams and future leaders.
• Foster a culture of accountability, collaboration and continuous improvement.

Why This Role Matters

This is an opportunity to influence the quality, safety and effectiveness of services delivered to thousands of people with disability across Australia.

Your leadership will shape the frameworks, standards and practices that drive positive participant outcomes and ensure Aruma remains at the forefront of practice excellence and clinical governance.

Ready to make an impact?

Join Aruma and help shape the future of practice excellence, clinical governance and customer outcomes while supporting people to live a great life, the life they want, the life they choose.

Support Worker Casual, Home and Living - Mooroopna, VIC About Us:

At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).

About the Role

As a Support Worker, you will provide individualized, person-centred support to adults, young people, and children with disability and complex support needs.

You will work alongside participants, families, carers, and community networks to support individuals to achieve their goals while promoting dignity, independence, choice, and inclusion.

We're looking for compassionate, reliable, and values-driven Support Workers to join our team in Cragmuir, VIC

Key Responsibilities

• Support participants with daily living activities and personal care
• Assist with household and domestic tasks
• Encourage independence and skill development
• Support community participation and social inclusion
• Implement individual support plans and goals
• Follow Positive Behaviour Support Plans (BSPs)
• Administer medication in accordance with policy and individual health plans
• Accurately complete progress notes and documentation
• Build positive relationships with participants, families, carers, and stakeholders
• Ensure participant safety, well-being, and safeguarding requirements are met
• Promote participant rights, dignity, and self-determination

What Makes You a Great Fit?

• We welcome candidates from all backgrounds and encourage those with disabilities to apply.
• Your experience supporting people with complex needs and behaviours is highly desirable!
• You have flexible availability across 7 days between 8am - 6pm.
• You are eager to learn and willing to provide compassionate personal care.
• Creating relationships and fostering inclusion comes naturally to you.
• You believe everyone deserves access to a full and joyful life.
• You are willing to obtain a First Aid/CPR Certificate, NDIS Worker Screening Check, and Working with Children Check.
• You have a valid driver's license and an insured car to support people on their adventures.

Perks of Joining Club Aruma!

• HEART Promise: Be part of a team that helps you "Heart your work" every day.
• Salary Benefits: Access up to $15,900 in tax-free living expenses and $2,650 in meals and entertainment.
• Health and Wellness: Enjoy discounted gym memberships, health insurance, and a robust Employee Assistance Program.
• Recognition: Celebrate your achievements through BRAVE Reviews and our annual BRAVE Awards.
• Career Growth: Unlock professional development opportunities in a supportive, values-driven organization.

About You:

• Passionate about human rights and creating positive change.
• Empathetic and compassionate, with a keen understanding of diverse experiences.
• Excellent communication skills to be the voice that resonates with others.
• Enthusiastic team player, eager to collaborate and inspire.
• Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State).
• Candidates with a disability are encouraged to apply! Your valuable insights will enrich our advocacy efforts and foster a more inclusive world.

Our Commitment

At Aruma, we're committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high performing workplace.

Our Recruitment Approach

At Aruma, it's alwaysYou. First.

Note: Applicants must have the right to work in Australia and complete pre-employment probity checks

Aruma is seeking a dedicated Support Worker to assist adults, children and young people with disability in Mooroopna, VIC. You will deliver person-centered support to help participants achieve goals with dignity and independence.

Join a values-driven team at Aruma, committed to BRAVE behaviours and inclusive care. Roles involve 7-day availability between 8am-6pm, with opportunities for professional growth and support services.

Support Workers Casual, Community Services - Logan About Us:

At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).

About theRole

We are currently seeking a highly motivated and compassionate Support Worker to join our team. As a Support Worker, you will play a crucial role in enhancing the lives of individuals with disabilities by providing personalised care and support tailored to their unique needs and goals. Your dedication and commitment will contribute significantly to creating a more inclusive and compassionate society.

Key Responsibilities:

• Connect Through Interests: Match people with shared hobbies and passions, building friendships that last.
• Lead the Fun: Facilitate engaging activities like art sessions, sports games, or group outings.
• Be a Guide: Help people explore their communities and participate in events that align with their interests.
• Foster Belonging:Cultivate an inclusive, welcoming atmosphere where everyone feels valued and connected.
• Celebrate Growth: Recognise milestones, provide encouragement, and support people in achieving their goals.
• Collaborate Creatively:Work with your team to design vibrant, interest-focused programs.

Benefits of working with Aruma!

• Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each yeartax free.
• Fitness Passport: Access to subsidised Gym membership
• Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.
• Discounted Health Insurance:Access to a range of discounted health and wellness services through Bupa.
• Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
• Job Satisfaction: Through making a real difference in peoples' lives within a values-driven organisation.

About You:

• We welcome candidates from all backgrounds and encourage those with disabilities to apply.
• You may have had experience in supporting people with disabilities.
• You have flexible availability 24/7
• You are eager to learn and willing to provide compassionate personal care.
• Creating relationships and fostering inclusion comes naturally to you.
• You believe everyone deserves access to a full and joyful life.
• You are willing to obtain a First Aid/CPR Certificate, NDIS Worker Screening Check, and Working with Children Check.
• You have a valid driver's license and an insured car to support people on their adventures.

Our Commitment

At Aruma, we're committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high-performing workplace.

Note:

Applicants must have the right to work in Australia and complete pre-employment probity checks

Support Worker Casual, Home and Living - Mooroopna, VIC About Us:

At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).

About the Role

As a Support Worker, you will provide individualized, person-centred support to adults, young people, and children with disability and complex support needs.

You will work alongside participants, families, carers, and community networks to support individuals to achieve their goals while promoting dignity, independence, choice, and inclusion.

We're looking for compassionate, reliable, and values-driven Support Workers to join our team in Cragmuir, VIC

Key Responsibilities

• Support participants with daily living activities and personal care
• Assist with household and domestic tasks
• Encourage independence and skill development
• Support community participation and social inclusion
• Implement individual support plans and goals
• Follow Positive Behaviour Support Plans (BSPs)
• Administer medication in accordance with policy and individual health plans
• Accurately complete progress notes and documentation
• Build positive relationships with participants, families, carers, and stakeholders
• Ensure participant safety, well-being, and safeguarding requirements are met
• Promote participant rights, dignity, and self-determination

What Makes You a Great Fit?

• We welcome candidates from all backgrounds and encourage those with disabilities to apply.
• Your experience supporting people with complex needs and behaviours is highly desirable!
• You have flexible availability across 7 days between 8am - 6pm.
• You are eager to learn and willing to provide compassionate personal care.
• Creating relationships and fostering inclusion comes naturally to you.
• You believe everyone deserves access to a full and joyful life.
• You are willing to obtain a First Aid/CPR Certificate, NDIS Worker Screening Check, and Working with Children Check.
• You have a valid driver's license and an insured car to support people on their adventures.

Perks of Joining Club Aruma!

• HEART Promise: Be part of a team that helps you "Heart your work" every day.
• Salary Benefits: Access up to $15,900 in tax-free living expenses and $2,650 in meals and entertainment.
• Health and Wellness: Enjoy discounted gym memberships, health insurance, and a robust Employee Assistance Program.
• Recognition: Celebrate your achievements through BRAVE Reviews and our annual BRAVE Awards.
• Career Growth: Unlock professional development opportunities in a supportive, values-driven organization.

About You:

• Passionate about human rights and creating positive change.
• Empathetic and compassionate, with a keen understanding of diverse experiences.
• Excellent communication skills to be the voice that resonates with others.
• Enthusiastic team player, eager to collaborate and inspire.
• Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State).
• Candidates with a disability are encouraged to apply! Your valuable insights will enrich our advocacy efforts and foster a more inclusive world.

Our Commitment

At Aruma, we're committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high performing workplace.

Our Recruitment Approach

At Aruma, it's alwaysYou. First.

Note: Applicants must have the right to work in Australia and complete pre-employment probity checks

Support Workers (Casual) Taree/Forster, NSW Make a real difference close to home.

Looking for rewarding work? Join a team that's making a genuine difference in the lives of local people with disability. Whether you're an experienced Support Worker or looking to start a meaningful career in community services, we'd love to hear from you.

At Aruma, we're passionate about supporting people to live a great life - the life they want, the life they choose. As a Casual Support Worker, you'll empower people with disability to build independence, achieve their goals, and actively participate in their community.

Why Join Our Team?

• Work close to home and make a positive impact in your local community.
• Flexible casual shifts that can fit around family, study, farming, or other commitments.
• Build meaningful relationships with local people and families.
• Join a supportive team that values respect, collaboration, and inclusion.
• Every day brings the opportunity to help someone achieve their goals and live more independently.

What You'll Be Doing

• Providing person-centred support tailored to individual goals and aspirations.
• Assisting with daily living activities, personal care, and community access.
• Supporting participants to build confidence, develop life skills, and increase independence.
• Encouraging social inclusion and participation in community activities
• Developing positive relationships with participants, families, carers, and other stakeholders.
• Promoting dignity, choice, rights, and inclusion in every interaction.

About You

We're looking for someone who:

• Has a genuine passion for supporting people with disability.
• Is reliable, compassionate, and committed to making a difference.
• Can work a variety of shifts, including weekends, evenings, sleepovers, and active nights.
• Demonstrates strong communication and teamwork skills.
• Brings a positive attitude, empathy, and resilience to their work.
• Holds or is willing to obtain a NDIS Worker Screening Check, Working with Children Check, and current First Aid and CPR certification.

Bonus Points If You Have

• Certificate III in Individual Support (Disability) or a related qualification
• Experience in disability support, aged care, community services, or a similar field.
• Knowledge of the NDIS and person-centred support practices.

Why Aruma?

• HEART Promise - Be part of a team that helps you Heart Your Work every day.
• Salary Packaging Benefits - Access up to $15,900 in tax-free living expenses and $2,650 in meals and entertainment benefits.
• Health & Wellbeing - Enjoy discounted gym memberships, health insurance, and a comprehensive Employee Assistance Program.
• Recognition - Celebrate your achievements through BRAVE Reviews and our annual BRAVE Awards.
• Career Growth - Access ongoing training, development, and career progression opportunities.
• Values-Driven Culture - Join an organisation guided by respect, accountability, teamwork, and excellence.

Our Commitment

At Aruma, we're committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high-performing workplace.

Our Recruitment Approach

We review applications as they come in and move quickly to interview great candidates. While we include an indicative closing date, roles may close sooner if we find the right person. Applications received later in the process may not progress. If you're unsuccessful and would value feedback, please feel welcome to reach out to our Talent team.

Closing Date: 16th August 2026