Job Reference: 22135

Brand: QML Pathology

Job Type: Permanent Part Time - 27.50 hours per week

Schedule: Full Time / Part Time / Casual

At Healius, we're united by a shared purpose: making a difference to the future of Australia's health. There's never been a more exciting time to join us as we transform into a stronger, more agile organisation with a focus on innovative ways of working, excellent customer and patient experiences and being a great place to work.

This role is suited to people who enjoy helping others and want to do meaningful work. Pathology Collectors play a vital role in their community and are often the first person a patient meets on their healthcare journey, helping them feel comfortable, supported and confident they're in good hands.

You'll be part of a team that takes pride in delivering high-quality care and creating positive patient experiences every day. With supportive leaders, a strong team culture and a focus on recognising the moments that matter, you'll have the support you need to grow and make a meaningful impact.

Healius is one of Australia's leading healthcare companies, committed to supporting quality, affordable and accessible healthcare for all Australians. Through our network of state-based and specialty brands, we provide high-quality diagnostic services that support clinicians to make informed decisions and improve patient outcomes.

With more than 80 medical laboratories and approximately 2,000 patient collection centres nationwide, we process approximately one in four Medicare-funded pathology tests each year, supporting services that extend from some of Australia's largest and most complex private and public hospitals to regional areas and remote Indigenous communities.

As a Pathology Collector, you will collect blood and non-blood samples while delivering a positive, professional and caring experience to every patient. You'll play an important role in ensuring samples are handled accurately and efficiently to support timely diagnosis and care.

Key responsibilities:

• Collect blood and other samples with care, accuracy and attention to detail
• Provide a welcoming, calm and professional experience for patients
• Prepare and package specimens for transport in line with procedures
• Maintain accurate records and follow required processes
• Support smooth daily operations across the collection site

Experienced Pathology Collectors are highly regarded, however this role can suit people from a range of backgrounds. Some of our most successful Collectors have come from working in aged care, disability support, nursing or in customer-facing roles where they have experience supporting people and providing a great service.

If you're reliable, caring and willing to learn, we're open to supporting you to build a career in this space.

• Previous experience in pathology collection is desirable but not essential
• Certificate III in Pathology Collection is desirable but not essential
• A background in healthcare (e.g. aged care, disability, nursing) or strong customer-facing experience

• A valid Working With Children Check (WWCC), or willingness to obtain one prior to commencement
• Ability to provide evidence of immunisation requirements including Hepatitis B

To be successful in this role, you will have:

• A genuine care for people, with a high level of empathy and professionalism
• Strong communication skills, with a natural ability to connect with others, explain clearly and build trust
• Ability to follow processes and procedures with accuracy and consistency
• Ability to manage your time and prioritise tasks
• Comfortable working both independently and collaboratively in a team environment
• Sound judgement, with a willingness to learn and the ability to adapt, take initiative and act within scope

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.

This role requires completion of a 6-week paid training program designed to build the essential skills and knowledge needed to succeed in collections. This requires a commitment to full-time hours for the first 2 weeks, followed by a minimum of 25 hours per week. Training is delivered internally as part of our Healius Academy onboarding program and may be accelerated based on previous experience.

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At Healius, we offer a range of benefits designed to support your wellbeing, lifestyle and career, including:

• Access to retailer discounts and perks through the Flare Benefits platform
• Health and financial benefits, including access to Fitness Passport, corporate health insurance discounts, banking benefits, novated leasing and salary packaging options
• Free and confidential wellbeing support through our Employee Assistance Program (EAP)
• Discounted childcare and babysitting services via Kiddo
• Access to online learning, courses and development pathways to support your career growth

Healius is an equal opportunity employer committed to fair, inclusive and merit-based recruitment practices. We stive to build diverse teams that reflect the communities we serve, valuing people across different life stages, genders, cultural backgrounds, ages and professional experiences. All applicants are assessed equitably based on their ability to meet the requirements of the role.

Healius is part of the Commonwealth Government's Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. We encourage applications from veterans and candidates with Australian Defence Force (ADF) experience.

Healius is committed to responding to every applicant, regardless of outcome. Timeframes may vary depending on the role and volume of applications.

Healius is seeking a Pathology Collector at QML Pathology in Brisbane to collect blood and other samples with care and professionalism. You will ensure accurate specimen handling and deliver a welcoming patient experience, supporting daily site operations.

The role involves training through a 6-week program and potential part-time or casual hours, with emphasis on safety, record-keeping, and patient-focused service within a busy diagnostic environment.

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

You will be a key point of contact for patients and referrers, managing a high volume of inbound calls while working closely with the wider practice team. You will also be required to step into front desk duties as needed, so some reception experience or willingness to learn is essential.

• Answering and managing high volume inbound calls in the call centre
• Booking, rescheduling and confirming patient appointments
• Liaising with referrers, patients and internal teams to resolve enquiries
• Accurately entering and updating patient information in practice systems
• Stepping into front desk reception duties as required
• Working collaboratively as part of the broader Port Macquarie team

• Previous experience in a medical reception or call centre environment (highly regarded)
• Excellent phone manner and communication skills
• Strong attention to detail and accuracy
• Ability to multitask in a fast paced environment
• A team player who is flexible and willing to support colleagues across different duties
• Experience with medical software systems is an advantage

• Permanent full time hours, Monday to Friday
• Supportive and collaborative team environment
• Ongoing training and development opportunities
• The opportunity to be part of a leading national imaging provider

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.

If you would like further details please email us at:

Lumus Imaging is seeking a dedicated individual for a full-time position in Port Macquarie. You will manage a high volume of inbound calls and handle patient appointments as a key contact for patients and referrers.

The ideal candidate will possess excellent communication skills and strong attention to detail, with previous call centre or medical reception experience being highly regarded. The role offers a supportive team environment and opportunities for ongoing training and development.

Laverty Pathology in Kempsey is seeking a Pathology Collector to collect blood and other samples, delivering a positive, caring patient experience. You will ensure samples are handled accurately to support timely diagnosis, while following procedures and maintaining records.

The role offers 6-week paid training, with initial full-time hours for the first 2 weeks, then a minimum of 25 hours per week, within a supportive team at Healius. Casual part-time, Mon-Fri schedule applies.

Job Reference: 22230

Brand: Laverty Pathology

Location: Kempsey

Job Type: Casual Part Time - 30.00 hours per week

Schedule: Monday - Friday 7.30am - 3.30pm

At Healius, we're united by a shared purpose: making a difference to the future of Australia's health. There's never been a more exciting time to join us as we transform into a stronger, more agile organisation with a focus on innovative ways of working, excellent customer and patient experiences and being a great place to work.

This role is suited to people who enjoy helping others and want to do meaningful work. Pathology Collectors play a vital role in their community and are often the first person a patient meets on their healthcare journey, helping them feel comfortable, supported and confident they're in good hands.

You'll be part of a team that takes pride in delivering high-quality care and creating positive patient experiences every day. With supportive leaders, a strong team culture and a focus on recognising the moments that matter, you'll have the support you need to grow and make a meaningful impact.

Healius is one of Australia's leading healthcare companies, committed to supporting quality, affordable and accessible health care for all Australians. Through our network of state-based and specialty brands, we provide high-quality diagnostic services that support clinicians to make informed decisions and improve patient outcomes.

With more than 80 medical laboratories and approximately 2,000 patient collection centres nationwide, we process approximately one in four Medicare-funded pathology tests each year, supporting services that extend from some of Australia's largest and most complex private and public hospitals to regional areas and remote Indigenous communities.

As a Pathology Collector, you will collect blood and non-blood samples while delivering a positive, professional and caring experience to every patient. You'll play an important role in ensuring samples are handled accurately and efficiently to support timely diagnosis and care.

• Collect blood and other samples with care, accuracy and attention to detail
• Provide a welcoming, calm and professional experience for patients
• Prepare and package specimens for transport in line with procedures
• Maintain accurate records and follow required processes
• Support smooth daily operations across the collection site

Experienced Pathology Collectors are highly regarded, however this role can suit people from a range of backgrounds. Some of our most successful Collectors have come from working in aged care, disability support, nursing or in customer facing roles where they have experience supporting people and providing a great service.

If you're reliable, caring and willing to learn, we're open to supporting you to build a career in this space.

• Previous experience in pathology collection is desirable but not essential
• Certificate III in Pathology Collection is desirable but not essential
• A background in healthcare (e.g. aged care, disability, nursing) or strong customer facing experience

• A valid Working With Children Check (WWCC), or willingness to obtain one prior to commencement
• Ability to provide evidence of immunisation requirements including Hepatitis B

To be successful in this role, you will have:

• A genuine care for people, with a high level of empathy and professionalism
• Strong communication skills, with a natural ability to connect with others, explain clearly and build trust
• Ability to follow processes and procedures with accuracy and consistency
• Ability to manage your time and prioritise tasks
• Comfortable working both independently and collaboratively in a team environment
• Sound judgement, with a willingness to learn and the ability to adapt, take initiative and act within scope

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.

This role requires completion of a 6-week paid training program designed to build the essential skills and knowledge needed to succeed in collections. This requires a commitment to full-time hours for the first 2 weeks, followed by a minimum of 25 hours per week. Training is delivered internally as part of our Healius Academy onboarding program and may be accelerated based on previous experience.

At Healius, we offer a range of benefits designed to support your wellbeing, lifestyle and career, including:

• Access to retailer discounts and perks through the Flare Benefits platform
• Health and financial benefits, including access to Fitness Passport, corporate health insurance discounts, banking benefits, novated leasing and salary packaging options
• Free and confidential wellbeing support through our Employee Assistance Program (EAP)
• Discounted childcare and babysitting services via Kiddo
• Access to online learning, courses and development pathways to support your career growth

Healius is an equal opportunity employer committed to fair, inclusive and merit-based recruitment practices. We stive to build diverse teams that reflect the communities we serve, valuing people across different life stages, genders, cultural backgrounds, ages and professional experiences. All applicants are assessed equitably based on their ability to meet the requirements of the role.

Healius is part of the Commonwealth Government's Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. We encourage applications from veterans and candidates with Australian Defence Force (ADF) experience.