Homewell in Melbourne's northern and western suburbs is seeking an experienced Disability Support Worker / Personal Care Worker to support a NDIS participant in Oak Park. You will provide daily living support, companionship and trauma informed, person centred care.

You will work calmly and empathetically to respect boundaries, follow individual support plans, manage transportation when needed and help maintain a safe, accessible environment.

Derived from humble beginnings, Homewell is a boutique in-home care provider servicing NDIS and ageing clients in Melbourne's North & West that is now branching out to the Eastern Suburbs. We are a dedicated team of passionate professionals; all committed to our mission - including a responsive and caring rostering team. We offer a supportive and flexible work environment where we encourage ongoing development and learning without losing the essence of a person-centered approach. Join us and you will have an opportunity to create positive impact within your local community.

We are looking for an experienced and compassionate Disability Support Worker / Personal Care Worker to support a NDIS participant in Oak Park.

This is an opportunity for a calm, patient and empathetic support worker who understands that every person has different communication, sensory and emotional needs.

• Supporting the participant with daily living activities and personal care
• Providing companionship and genuine emotional support
• Creating an environment where the participant feels safe, heard and respected
• Using trauma-informed and person-centered communication
• Being mindful of sensory needs and helping maintain a calm and sensory-appropriate environment
• Providing clear and reassuring preparation before appointments, outings or unfamiliar activities
• Supporting the participant to make their own decisions about food, routines, activities and supports
• Encouraging independence, choice and control rather than taking over
• Providing community access and transport where required
• Assisting with domestic tasks as needed
• Supporting the participant consistently and respectfully while maintaining professional boundaries
• Following the participant's individual support plan and agreed routines

We are looking for someone who is calm, compassionate, patient and emotionally aware, with the ability to build trust and establish a strong professional relationship with the participant. You will ideally have:

• Cert III or IV in Disability (required)
• Experience supporting people with complex support needs, psychosocial disability, neurodivergence or trauma backgrounds
• Medication trained (desirable)
• A strong understanding of trauma-informed care
• Understanding of professional boundaries within the support work scope
• NDIS Worker Screening Check
• Working with Children Check
• CPR and First Aid certifications
• Your own reliable transport with comprehensive insurance and a Victorian Driver License

We Offer:

• Employee referral program - $500 if you refer someone from your network
• Supportive, caring and inclusive environment - taking care of our carers!
• Opportunities to grow in your role and career - complex mental health clients, 24/7 clients and more!
• 24-hour phone support available whilst on shift
• Travel allowance
• Thorough on-boarding and induction program
• A variety of shifts including long and short shifts
• Part time and casual contracts on offer
• A diverse workforce with team members of all different walks of life!